Just cheap equipment. Mark it up to experience and do not purchase equipment fro home center or box stores ever again.
This is just one of the many problems of dealing with
the box stores rather than a full service qualified dealer. If you can
find one in your area, patronize them. Not just when the box store
lets you down but for everything. These type dealers are
disappearing and are not being replaced and soon they will all be
gone.
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