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Posted on Sep 05, 2009
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Epson PX700W has a paper jam warning - won't clear

Epson PX700W had a paper jam. The jammed paper was removed, but the warning remains and the printer will not progress beyond the warning. I have checked every access point - and there is defintely no paper jammed now. I have turned the printer off/on - no difference. Would appreciate any advice on how to reset the printer.

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  • 2 more comments 
  • john_sheehan Sep 05, 2009

    Hi,


    No luck - turned off and left for an hour. Made no difference....

  • john_sheehan Sep 06, 2009

    Hi,


    Unplugging makes no difference.


    The problem is that the warning shows immediately on powering up and no opeartions are allowed other than 'turn off'. So it's not possible to feed a page through.


    Cheers

  • john_sheehan Sep 07, 2009

    Hi,


    I can't do this as I can't get to the setup menu. When I power up, I get the paper jam warning and I am not allowed to progress further - no other menus or menu options are presented, no other buttons have any affect.


    Thanks


    John

  • Anonymous Mar 12, 2013

    Did u manage to clear paper jam ? I have the same problem can't get rid of it!!!

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  • Posted on Sep 07, 2009
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Be certain that you have removed the tiny pieces of paper from the scanner glass and cleaned that as well.

Although you removed the paper jam, here are some other hints, just in case:

http://support.epson-europe.com/onlineguides/en/px700800series/html/trble_3.htm

Hope this helps.

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  • Posted on Sep 06, 2009
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For Epson PX700W, you must select Restore Factory Settings (or Restore Default Settings) in the Setup menu.

Have a great day!

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Ok I was going to recommend you check all access points, under the rolls, everywhere for any trapped piece of paper but you did that - What I would like you to try is feeding a paper - insert a paper and press the feed button so it goes through the rolls without printing anything - Still won't let you ? Try turning off the printer but this time UNPLUG IT from the wall and wait around 3 minutes, plug it back in and turn on - this should reset your printer - try also restarting your computer.

If this does not work let me know for further instructions.

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  • Posted on Sep 05, 2009
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Unplug it for about 10 minutes and plug it back in

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