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Brian Gugala Posted on Jul 20, 2019
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I have a Tru-Bolt electronic lock with a keypad and app. i have replaced the batteries. I can use the app to lock and unlock, but the keypad will not light up to lock or enter in passcodes.

  • Brian Gugala
    Brian Gugala Jul 22, 2019

    the problem was that there was lots of condensation inside the lock. it was very hot (97 degrees) outside and very humid. I had the A/C on inside. when I opened the lock case from the inside, I found water droplets everywhere. I used a hairdryer on low to dry out all the water, put it back together and it worked right away. it has been working fine now days later.

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1 Answer

Chris Walker

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  • Locks & Lock... Master 1,573 Answers
  • Posted on Aug 01, 2019
Chris Walker
Locks & Lock... Master
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5 Related Answers

Anonymous

  • 98 Answers
  • Posted on Mar 19, 2009

SOURCE: My ipod still won't do anything

If you're locked out, the only way back in, is to restore to factory default settings.

Try the following:
Make the iPod Touch go to Recovery Mode

If for some reason your iPod won't connect to iTunes, or whatever reason it is, you might need to make your iPod Touch into Recovery Mode. Here's how you could do that.

Makingyour device in Recovery Mode is irreversible. That means, once youexecute this, you can never get back your home screen until youcomplete the restore. So don't attempt this, because there's no room ifyou suddenly decides to change your mind. This method can also be knownas Manual Reset.

Step 1: Hold down the “Home” button

Step 2: Hold down the “Standby” button

Step 3: When it says “slide to turn off”, ignore it.

Step 4: It should restart with a blank screen. DO NOT LIFT THOSE BUTTONS YET.

Step 5: An “Apple” icon appears. You can lift the “Standby” button, but keep pressing the “Home” button

Step 6:Once you see a “connector” and an “iTunes” image (looks like when youjust bought it), that’s when it’s in Recovery mode. You can lift allthe buttons.

Perform a Manual Restore

Nowyou will need to perform a Manual Restore on it. The term "Manual", asthe name suggests, does not involve in using automated download viaiTunes. Instead, we are using iTunes do perform the Restore on the firmware we want.

See: Download the appropriate firmware

Step 1: Connect the iPod Touch, which is now in Recovery Mode

Step 2: Launch iTunes. iTunes will tell you that the iPod Touch is in Recovery Mode.

Step 3: Hold SHIFT while Left-click on Restore button. A file browser should come up. Select the appropriate firmware, then wait for the restoration to complete.
NOTE

You can also do this Restore if you want to downgrade firmware version 1.1.2 into anything else.

And viola! You should be kicked out of the misery, and start your hacking all over again.

Taken from this website.

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Anonymous

  • 1 Answer
  • Posted on May 29, 2009

SOURCE: keypad lock with passcode for sony ericsson k530i

software problem

Anonymous

  • 1 Answer
  • Posted on Jun 01, 2009

SOURCE: Lock works in reverse

You need to set the door direction jumper pins inside the unit. From LH to RH or vice versa depending upon your door.

Anonymous

  • 58 Answers
  • Posted on Jun 05, 2009

SOURCE: keypad lock with passcode for sony ericsson k530i

you cant.

Anonymous

  • 57 Answers
  • Posted on Oct 08, 2009

SOURCE: I have a sentry fire safe with an electronic lock

Normal 0 I found this hope it will help. So I called the sentry safe company, (800-828-1438), and waited for about 10 minutes to speak to a representive, (that was alright since I have a speaker phone). The first thing they asked me was about the condition of the batteries. I told them that they were brand new. The person then asked about the brand name and expiration date of the batteries. They were generic batteries, but the expiration date was fine. They suggested a new set of batteries, and mentioned that I could bypass the battery pack, (which sometimes fails), by unplugging the pack and using a regular 9 volt battery.. So just to cover the base, I went down to the store and obtained a brand new 9 volt duracell battery. I unplugged the battery pack and plugged in my new battery. I then pushed the combination numbers and my safe again failed to open.
I called the sentry company back using my speakerphone feature again while waiting to speak with a technician. The tech asked me about the batteries and I told him it had a new 9 volt at the last technician’s recommendation. The person began to talk about the actuator cylinder inside the safe, stating that it did not sound like it was actuating. Then they told me something that really made me wonder about the quality of this safe. They told me I would need to hit the safe with a rubber mallet in an attempt to get the actuator to engage so I could open the sentry safe. OK, so the safe is supposively built to keep my belongings safe from thieves and fire, but now I am going to fix it with a rubber mallet? Good thing my sentry safe was inside, somebody might have wondered about my mental state if they had seen me beating this fireproof safe with a rubber mallet! (PS: If you use the rubber mallet option or any other suggestions that sentry’s customer assistance supplied, and have firearms or dynamite in your safe, you do so at your own risk, use wise judgement for your own safety)
Well it just so happens that I had a rubber mallet and did not need to once again go to the store to get something to personally fix my great sentry fireproof safe. So I begin beating the sentry safe with this mallet and then tried the combination again. Woolah, It opened! I stopped for a moment and began to ponder how many other things I could fix with this magical rubber mallet. I mean, what about the TV, the computer, my fridgerator and that cell phone that always drops calls? Could it be that I have discovered the fix all to all mechanical issues? As I began to look at my belongings in my fireproof safe that I have just opened with a rubber mallet, I thought "so if I close the safes door will I need a sledge hammer next time"?
Time for another phone call, back to the speakerphone. The technician this time listened to my issue and asked me if I had some lubricant like WD-40 with a small tube that attaches to nozzle. I thought, "well of course I do, I was just using that to fix the broken water pipe in the garage." The phone tech tells me where to spray the lubricant on the inside of the sentry safe door. He has me do this in the open and closed combination positions, and it’s now opening when I press the combination numbers with the door open, hurray! The only problem is that after working in the lubricant a few times the handle on the door does not lock into the locked position. I no longer need the combination to unlock my safe, I only need a can of lubricant! OK, this is one really tough safe, what thief would ever think that they would need a rubber mallet and a can of silicon lubricant to open up a safe?
Back to the speakerphone, this time a lady technician. She wants me to get a screwdriver and pry off the plastic piece on the back side of the door. At this point I said to her, you have built a product that I need to have a rubber mallet, a can of 3 in 1 spray lubricant, and a screwdriver to open? She stated that she was doing all she could to help me fix my safe and asked me how long I had owned the safe. I told her about 2 years and she stated that it was out of warranty. I thought, well who needs a warranty when they have a magical mallet, a can of black led, and a screwdriver? Anyway she directs me to pry the plastic backing off of the door and when I do this little piece of plastic falls out onto the floor. I look at this little plastic piece pondering in my mind, what’s it’s part in all of this. Well the technician is directing me to look at the arms and gears and some arrows that line up between the metal arms and plastic gears. What’s wrong with that picture? Metal and plastic don’t really work together long before the plastic breaks. I had to wonder for a moment, is this some really expensive fireproof plastic? The arrows line up and with that information she directs me to the area of the actuator again, she says "you see the circuit board" and a little white button that sticks out from it?" I said well yes, I see the circuit board and the little white button you are talking about seems to be laying on the floor broken off. So I picked it up and said, "this little broken piece of plastic that connects to the metal arm on the safe is why the safe does not work right?" She tells me yes that’s the problem, that i have broken it and since it’s out of warranty that there is nothing she can do to help me. But she then asks me to hold on for a moment…..
She comes back to the phone sounding sincere, like she has just solved all my problems, and tells me that she has spoke to her supervisor and that they can offer me 10% off on any safe that I would like to purchase. I thought what great customer service, now they want to sell me another safe with metal and plastic pieces that break and give me a huge discount of 10%, and I bet it comes with a free maintenance kit which includes a polo stick, some lard oil, and a screwdriver on the rocks! Needless to say I declined their gracious offer.
I will say that all the organizations personnel, (that I spoke with), were courteous and trying to be helpful, (that was within the realm of authority they were given). With a product such as this, and the great customer service I experienced, I thought it was probably best to find a safe that was free of little plastic pieces that break off, cause those plastic pieces won’t save you 10% !

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Related Questions:

0helpful
1answer

Tru Bolt lock not locking or unlocking

recheck batteries -lock movement may be sticking -motor/gears ---- if you did reset need to reprogram
0helpful
1answer

Tru-Bolt keypad Model #414 Lock does not lock/unlock when newly installed

Hi , I would check the power source which in this case is a battery inside. If this checks out OK, than my next move would be to 1. either contact the person who installed it, or 2. see if you have a phone number for the company and call their support line for help. https://s7d5.scene7.com/is/content/BDHHI/914-programming-troubleshooting
0helpful
1answer

None of the buttons on the device will work. Batteries are fine and blinking light inside appears normal. Cannont lock the device from outside or get the code to unlock the door.

Check to be sure the keypad is still connected to the inside assembly. There is only a one year warranty on the electronics and Kwikset will not sell the electronic parts separately. If you want to replace it, there are other brands that are key-compatible with Kwikset. You'll still have the same problem if the electronics breaks though. The main difference is that other brands don't move the bolt with battery power, they just enable it to be moved by hand.
0helpful
1answer

How do I lock the door with the key pad? I can unlock it fine but I can't get the door to lock. Don't have the manual. what buttons to I press?

Push the Lock button on outside touch pad to extend latch bolt 1" which locks the door when you leave.
Enter your desired personal code to retract the latch bolt completely which unlocks the door when you return home.
The T-turn on the inside of the door is used to extend (lock) or retract (unlock) the latch bolt when you are inside.
Using the key from the outside will also extend (lock) or retract (unlock) the latch bolt.
This Touchpad Electronic Deadbolt should be accompanied by a Kwikset Knobset, Leverset, or Handleset.

I cut & pasted the above from the installation instruction sheet.
Here is the link to the entire installation instructions sheet (manual):

http://s7d5.scene7.com/is/content/BDHHI/40486-02

It is a .PDF file, so if you aren't able to view it, download and install Adobe Reader from this site first:

http://get.adobe.com/reader/

If you are not able to lock the door using the outside touch pad's lock button, you may need to reprogram the door's "handedness", which gives the lockset the ability to be used on doors that have their hinges on either the right or left side of the door (right-hand or left-hand door).
The instructions for that are found on Step 4.9. This is also an excellent time to change the batteries, which is recommended yearly.

Good luck!



0helpful
1answer

Lock beeps every 10minutes changed batteries still does it

check that the keypad is not defective. You can disconnect the batteries and then unplug the keypad. Now put the batteries in without the keypad connected. If the beeping stopped, your keypad may need replacing. http://www.weiserlock.com/en/SupportPortal/SuggestedFaqs.aspx?prod=FAQ+Categories_Keyless+Entry_Power+Bolt+1000
0helpful
1answer

We changed the batteries and the lock will not reset it will not lock or unlock just keeps bepping

check that the keypad is not defective. You can disconnect the batteries and then unplug the keypad. Now put the batteries in without the keypad connected. If the beeping stopped, your keypad may need replacing. http://www.weiserlock.com/en/SupportPortal/SuggestedFaqs.aspx?prod=FAQ+Categories_Keyless+Entry_Power+Bolt+1000
1helpful
1answer

Our powerbolt does not work well in the cold. It appears as if the batteries no matter how fresh, are not strong enough to turn the bolt. I thought I had seen a new model where the keypad simply unlocked...

Batteries, when they are cold, do not give off the same amount of power. You can test this by putting them in a freezer for a few hours and then trying them in a battery operated device. They cold does not hurt them, and they will work fine once they warm up. Depending on how cold the batteries get for your deadbolt this could be the problem. Also if the deadbolt is rubbing at all against the lock plate it could put unnecessary pressure on the motor. Schlage does make a deadbolt system that uses a keypad and a manual turn. The Camelot or Plymouth models.
2helpful
2answers

My lock will unlock but how do you make it lock?

The direction of the deadbolt must be set correctly first. Take the battery cradle out. Inset cradle back in while holing the lock button on (middle of keypad). The bolt will move in and out a few times and then the unit will beep when the direction is set.

Then to lock, press the lock button in centre of keypad, or use the key at any time.

Hope this helped

1helpful
1answer

Near new lock not functioning

i had the same problem. i called the company and they told me it was toast. if yours is fairly new, they should replace it for free. they will need some numbers of your lock so they can tell how old it is. if they will not fix it, i recommend getting a schlage be365, that is what i got when my kwikset quit working. i love it, and the batteries in it last a very long time because the power to turn the bolt is your hand, not a motor.
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