The instruction manuals of fax machines are typically large and complex books. Often there are many options to consider. Mostly the machines can be used successfully without much reference to the manual but when there is a problem the question machine or operator fault can only be determined by thoroughly reading it.
To a large extent whether a fax call is picked up or not depends on the settings (including answering machine), the quality of the phone line and connection and the machine sending the fax as well as the receiving machine.
My fax machine will mostly automatically receive a fax but it seems to miss the important ones and I have to answer the ringing phone, hear the fax tone and press the manual fax button.
I strongly suspect the problem mostly lies with the sending machines - if they are fax machines the results were much better than from a computer being used as a fax machine and while a fax machine will send a receipt, a computer doesn't seem capable of doing so.
SOURCE: Can't receive fax
Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.
SOURCE: Brother Intellifax 1270
There is a help menu on this machine. To print this out, just press the help button. To change the fax/tel ring, 1st have in mind how you want your fax machine to work. Do you have an a TAD connected? Do you want the fax machine to take priority over tel calls? The fax machine seizes the line after the set number of rings, that means any other device connected to other phone outlets, will not answer after the fax has answered. Have this in mind when you set the ring time. The TAD will have it's own ring time too.
SOURCE: Auto-answer issue: fax beeps on line when voicecall received
Try changing the receive mode from automatic to FAX ONLY and set the number of fax rings higher. You should be able to receive phone calls and if you are not answering your phone it will automatically receive a fax.
SOURCE: Brother Multi function centre with
Hi,
I had the same problem using my Brother MFC 8460N fax on the same line as my regular telephone, which has an answering machine.
There was nothing wrong with my equipment. It was a set-up issue. I solved it as follows, and maybe this will be helpful to you:
Here's what I did, step by step:
1. Put your MFC and your telephone near each other, and within reach of a phone wall jack.
2.
Go to the fax machine. Take the telephone line with the clip on the
end of it that comes out of the fax machine. Put that into the
telephone wall jack.
3.
Go to the answering machine. Take its telephone line with the clip on
the end of it and put that into the BACK OF THE FAX MACHINE. The port
on the back of my fax machine says something like EXT TAD which means
external telephone answering device.
4.
Go back to the fax machine. You'll now need to play around with the
menu options for the fax. My Brother MFC shows this stuff in a little
screen on the front. Try and find the Fax Setup options. Next, try
and find the Fax Receive options. If you do, select something like
External TAD fax receive mode. Do not give up, you're almost done.
5.
Next, set ring numbers on both devices, the fax machine and the
answering machine. I set both devices' ring numbers to 4. I don't
know if these are the optimal settings, or what happens if you set them
at different ring numbers. I only know that a "4 and 4" setting works
for me, and am not inclined to mess with it.
6.
Final detail: the setup should be transparent to a voice caller.
Someone who is sending a fax, though, might be a little confused IF,
like me, they lean over to listen to their fax machine dial and
screech, just to be sure it's working. Such a person may faintly hear
my outgoing answering machine message before they heard my fax
machine's screech kick in. They might think that they had a wrong
number, cancel the fax, try again, call me with questions, etc., etc.
So I changed my outgoing message to something like: 'You have reached
xxx xxx xxxx. To leave a voice msg, please wait for the tone. To send
a fax, please continue the transmission and it will be printed. Thank
you!'
That's it. Hope this was helpful.
Best,
Wilbere
Check out my listings on http://stores.ebay.com/WILBERE
. This will give the fax machine enough time to take the call if it senses that it's an incoming fax. Setting the answering machine to pick up after four rings would give the fax machine enough time to accept the fax.650 views
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