My ZEN has been setting fore more that 6 years and I plugged it up and I see a red screen with a little black box that says Docked. What does Docked means on my ZEN

SOURCE: My Creative Zen Frozen in Docked Screen

Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

SOURCE: My Zen creative is frozen,

I had the same.. just wait till the battery is empety. then plug in on your pc to load the battery again and just turn it on

SOURCE: charging problem

The red light means that your zen stone needs to be charged or that it is fully charged. If it plays music it is fine. If it doesn't turn on and has a red light try charging it.

SOURCE: My Creative Zen M won't "dock"

One problem may be that the registry entry for the player is corrupted. You can find out if this is the case by opening your computer's Device Manager (this page tells how, if you're not familiar with it). Look under "Windows Portable Devices" if you have XP or "Portable Devices" if you have Vista, and you should see the name of your MP3 player.

If your player is listed in the Device Manager but has a small yellow warning sign next to it, right click on your player's name and click Properties. The Properties box may say "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

If this is the case, there's an easy fix, that doesn't require any messing with the registry or anything:

--Right click on your player in the Device Manager and click Uninstall
--Unplug your player from your computer when the uninstall finishes
--Plug your player back in to your computer
--Vista will automatically reinstall the driver, and your player should appear in My Computer

Unfortunately this is for Vista. I don't believe XP will reinstall the driver automatically, so you may have to install it manually from your Creative CD. Anyway, what this does is simply uninstall the corrupt driver and reinstall it. It worked for me - hopefully it helps you!

SOURCE: My zen wont undock

I need help why is my zen not working on the zen screen it shows that its docked