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Mary-Anne Lahusen Posted on Jul 19, 2019
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What does error e-9 mean on an Accu-Chek instant blood glucose monitor?

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Don A

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  • Health & Beauty Master 4,491 Answers
  • Posted on Jul 19, 2019
Don A
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Joined: May 29, 2017
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A e 9 test strip was not fully inserted, moved during testing, or dosed with blood too soon.

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0helpful
1answer

Getting a blurry E-7 code when I insert strip to my accu chek instant

"E-7" in the display means an electronic error occurred or, in rare cases, a used test strip was removed and reinserted. Turn the meter off and on or take the battery out for 20 seconds and reinsert it. Perform a blood glucose or control test. If the problem persists, please contact Accu-Chek Customer Care.
1helpful
1answer

My accu-check performa blood glucose meter is not working It shows E-1 on the screen.How do i reset it

The E-1 error usually indicates that the test strip is damaged or improperly inserted. Try removing the test strip and replacing it. Try a different test strip. Open a new box of test strips and try using one from the new box.

I hope this helps. You can find the manual for the Accu-Chek Performa on the product page: https://www.accu-chek.com.au/meter-systems/performa . The direct link to the manual is currently https://www.accu-chek.com.au/download/file/fid/16491 . The error messages and trouble-shooting are to the right-hand side of the page. You will need to scroll a bit.

Cindy Wells
0helpful
1answer

Please tell me what the code E-5 means. It shows up on my accu-chek compact plus meter

The information you need is in the reference guide for your meter.

The reference guide can be downloaded from
https://www.accu-chek.co.uk/gb/products/metersystems/compactplusgt.html > Related Products

if you have the blue/silver front version (and probably also if you have black version) of the meter, E-5 means
"The measurement optics are dirty or you

have inserted a test strip that has already

been used or is too old. Clean the

measurement optics (Chapter 7.1) and

repeat the test with a new Accu-Chek
Active Glucose test strip."
17.January.2015
17.January.2015111

0helpful
1answer

Plz tell me what e-5 means.

That's either not enough blood or blood in wrong place I think
0helpful
1answer

Code e-2 flashes on accu-check meter

Go to accu chek web site: www.accu-check,co.uk
They should be able to give the correct information or you could call their customer care phone line which is from the uk 0800 701 000, for eire it is 1 800 709 600, and from outside uk it is 0044 (0) 1444 256442. Hope this helps, they do have on line manuals at the website
0helpful
1answer

Meter shows e 9 and cuts off when I INSERT A TEST STRIP

Your batteries are almost out of power, replace straight away
2helpful
1answer
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