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Posted on Sep 02, 2009
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Wireless switch not working

I cannot connect to internet via wireless - Red ''X'' in the internet icon - Diagnostics says wireless switch is not turned on but IT IS!!!! It is in the ''on'' position. My laptop is not even a year old - Please help!!!

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  • Computers & ... Master 32,281 Answers
  • Posted on Sep 03, 2009
Anonymous
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Sometimes when you bootup and the error message = "wireless connection has limited or no connection", or has a red X on the wireless icon, it is because the router has not issued an IP address to the wireless card. Right click on the wireless connection and then click Repair.
If this doesn't work then reboot the router then the laptop, this should fix the problem

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If the plan is to make a wireless internet connection with the new laptop, I would usually split it into three stages:

1) Establish a wired connection to the internet
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So the first things to do are:
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When the laptop has fully booted up, see if there is a 'wireless networks' icon visible in the laptop screen Notification Area (bottom right). If not, try restarting the computer.

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If she cannot find her own network, or there is no icon to click, or the network has previously been secured - please let me/us know.

If everything works correctly the first time (!), your relative should now have an unsecured wireless connection to the internet. This is a good time to experiment with the placement of the router and the laptop, to ensure a good signal is received. However, it is NOT recommended to use an unsecured connection for long, and not at all for anything private. It is like leaving your personal information on the doorstep for all to read. A wired connection is, by contrast, secure.

If everything works to this point, I'm happy to help with securing the wireless connection. However, establishing any connection is the first step. So, please let me/us know if anything is not clear, or does not work as hoped. Good luck!
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