If this is the type of freezer where the shelves are the evaporator coils, the coolant goes through the shelves(tubing) and the formation of frost is normal and has to be manually defrosted.All the shelves should be as cold asd the top one. The fact that just one has any frost may indicate that it is low on freon. If this is the case you should notice that the freezer doesn't get cold enought.
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