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Posted on Sep 02, 2009
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I have a 500GB WD My DVR Expander that is connected via an eSATA cable to my Scientific Atlantic Explorer 8300HDC DVR. It was working great for several months, but recently my recordings are bad. The video and audio are distorted (similar to satellite interference problems). I have since replaced my DVR, and purchased another My DVR Expander with no improvement. When I bypass the My DVR Expander, the recordings are ok. I have also taken the Expander and connected it to my wife's TV and DVR and it works ok. My wife's TV is a Panasonic Plasma and my TV is a Sony LCD. Should this matter? I have repeatedly disconnected and reconnected the eSATA cable with no remedy to the problem. What else can I try?

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Sheldon Dedek

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  • Master 912 Answers
  • Posted on Sep 02, 2009
Sheldon Dedek
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Joined: Aug 25, 2009
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What happens if you move the DVR off your Sony TV and put it onto your wife's TV (swap DVRs). Does the problem follow the DVR?

If it does, then you are looking at something common with the DVR, since the expander appears to work just fine on another dvr. If it problem doesn't follow the DVR when swapped, you may be looking at a ground loop issue.

Ground Loops occur when different devices are plugged in at different points. Ideally, everything should be plugged into the same power strip, or wall outlet. But, when things are plugged into different points, noise can pop up due to the difference of electrical potential on the grounds of the equipment, and even the neutral conductors. This can occur even when using an extension cord that is plugged into the same strip. Also try using a different power strip temporarily to see if that improves things as well.

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I have the vc500 hooked up and the software installed. I can see the video on the computer screen but when I press record, the computer video looks like it is scrambled. How do I correct this?

Just a wild pitch here; is the video fine after its been recorded or does that play scrambled as well? Make sure your equipment is tightly plugged in. Other than that, all I can say is maybe your dvr is obsolete or your computer is too slow.
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We have a Homecast HT9200DTR. The TV viewing goes off every minute or so. Message comes on the unit S/W 1.00 6A.

This isn't a solution. We have had the same problem on our unit on the same day as you posted this! I updated the firmware to S/W 1.01.1B made absolutely no difference.
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Download movies from explorer 8300 hdc dvr to computer to burn

Not gonna happen. SA uses a proprietary file system. The USB is only designed for a keyboard or mouse when in a special diagnostics mode. The best you can do is use an eSata drive to the port on the back. IF you have the Mystro software on the box (most do) it won't even allow you to move programs to the storage drive until the box's drive is mostly full. Even then, I'm not sure that it gives you the option to choose what you want to offload.
You are best off buying a DVD burner (stand alone unit) or output the video to your PC. and re-encoding it to the file you want. Alternately, wait for the Series 4 TiVo with tru2way.
Sorry to be the bearer of bad news.
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Logik tv

I just experienced the same issue that is described in the previous post. I went through all of the standard trouble shooting modes.
  • Powered down the LCD
  • Switched HDMI cables
  • Checked and reset all connections (even unrelated devices)
I finally got a picture when I made a straight cable connection. I have a sling box attached through my cable box and noticed that the picture was fine when viewed on my PC. I thought it had to be a problem with the LCD. As a last ditch effort I powered off my DVR box, it must have reset the signal from the cable box to the television because everything is working again. I hope this helps you.

Television: 46" Sharp Aquos (LC-46SB54U)
DVR: Scientific Atlantic Explorer 8240HDC
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Convert 480i to 720p

Turn off cable box.
Turn on TV.
Hold down media and guide for a few seconds.
On TV pick the resolution you want. Your choices are 480i, 480p, 720p, some wide screen resolutions and 1080i.
Save the results.
You should be good to go.
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Set top box and remote control

My remote wasn't working until I programmed it to work with itself ... (how odd it wasn't done already).

"CBL" button and ""OK/SEL" held down simulataneously for 3 seconds ... then "001" for the Scientific Atlanta. If the unit turns off, you're in business.
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