Epson Perfection 4990 Flatbed Scanner Logo
Posted on Dec 07, 2007
Answered by a Fixya Expert

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"muddy eyes" I am scanning 35 mm colour transparencies and doing fine, until I hit one slide of a family of six people.  The scan is fine except for the four people seated, who are located around the centre of the slide. On each person, the area around one eye is blurred out and the eye is invisible. Sort of looks muddy... no detail. I don't see any red eye, but I also can't find any reference to red-eye removal in the manual or help files. If I scan at 1200 dpi then more eye area is affected, and sometimes two eyes. At 2400 dpi, only one eye is affected on each person. The two people standing are scanning in just fine. Their faces are near the top edge of the image.

  • Pixelpusher Dec 07, 2007

    Pixelpusher here

    I switched to thumbnail view and my problem disappeared. No idea why!!! I guess because its a computer... stupid!! But I guess I'm no smarter because I don't have the answer either :-)

  • Anonymous Mar 31, 2014

    removing pieces of the eyes or parts of peoples faces when scanning

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  • Posted on Feb 05, 2009
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I don't think the problem is the eyes. the problem comes because the focus of the scanner is not the same with film zone and films support, there is a one mm difference. You have to specify the good way in the driver.

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Does the HP photosmart 2710 scan negative ansd 35mm slides?

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