I have installed new replacement cartridges and I was first of all getting an alignment error message. I ran the clean cartridges programme and now I am getting incorrect black cartridges error message Please help. I know the cartridges are replacements but this is the first time I have had any problem. The printer did however stop mid print when the old cartridges were in telling me they needed replacing, could this be why? many Thanks.
After replacing black cartridge, keep getting "press enter to align cartridge" error message. Pressed enter, it printed align page, same error message.
There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts
You can bypass alignment page. see bottom of this LINK
DOdgy fix get a lttle windex on a bud and clean bottom of cart., some time a quick dung of base of cart under hot running water will get the flow to go, dry before puuting back in macine and only the very bottom of cart face needs to hit the water for a micro sec
dunk not dung!! darn
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Thanks! I'm in a public school, they won't spring for the real thing.
will not print or respond to any entry
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