When plugging my headset in it keeps saying muted

Plug the USB connector into an available USB port.
• Check your computer's volume level.
• Check if your computer's volume is muted.
• Check your operating system's audio input and output settings.
• Check the headset's volume and mute settings.
• Restart computer.

Otherwise, I would recommend pursuing replacement options

Plug the USB connector into an available USB port.
• Check your computer's volume level.
• Check if your computer's volume is muted.
• Check your operating system's audio input and output settings.
• Check the headset's volume and mute settings.
• Restart computer.

Hello, Thank your for your post

This would be a usb headset and there could be issues with the microphone itself on the headset, or your have it muted. Some users have this issue because there is more then one mic installed on the system, the system is confused on what mic if any your going to be using, or the headset might be muted, or the pc my be muting the headset.

You would need to check the following:

1. By you clock on your desktop there should be a speaker icon right mouse click on that.
2. Open up Record properties, make sure that the Logitech is your default microphone and that its not muted.
3. Say the mic is not muted you want to check on the cord , there should be a hardware mute button, make sure that is not muted as well.

Last but not least if those check out then you might got yourself a hardware issue with the Logitech headset itself.

You also might try another usb port as well.

Please update me with the following information:

1. Operating system
2. type of computer
3. Are you using skype?

If you have any further questions please do ask, We will be more then happy to help.

Thanks for using Fixya.com

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Here is an explanation of the beeps you are hearing:

• One beep every 10 seconds is caused by a low battery
warning. Recharge battery by returning it to the base charge
cradle for one to three hours until charge light stays lit or
quits blinking.
• Two beeps is an out of range warning. Move closer to the base.
• Three rapid beeps every 30 seconds indicates your mute is
on. Press the mute button once to turn mute off.
• When an optional lifter is connected, three repetitive beeps
indicate a call is coming into the headset. Press the call
control button on the headset to answer the call.

Plantronics CS70 User's Guide

Good luck from Headsets Direct!

The sound should automatically only come from the headset when its connected to the sound plug, if you are using a bluetooth headset or similiar, you may have to mute the computer speaker but keep the sound on the headset.

If you need further assistance please post me the brand and model of your laptop and details about your headset.
Thanks
Ekse

The compatibility setting, in almost 100% of the cases, should be set to "1".  You can find it on the side of the base, it's a little turn wheel that will turn if you stick your thumbnail in it and twist.  I have seen one instance on the Cisco IP phones that requires the compatibility setting to be on 5, so try that as well.
If you have a lifter installed, make sure that the short telephone cable that comes out of the back of the headset's base unit is plugged into the handset port of the telephone (where the handset coily cord is normally plugged into).  You would then plug the handset coily cord into the front of the headset base unit.  Make sure you have that configuration, and try again.
Finally you can try a re-set.  To do this you should lift the headset off of the charging base, make sure the green light on the top of the base is off (the headset is off), and then do the following: 1. Hold down the mute button and the call answer button at the same time. (The mute button is the black little wheel on the top of the headset itself.  If you use the tip of your finger to push that straight in, it will mute the headset) 2.  Keep holding both buttons down until the green light below your thumb on the headset flashes for 2 consecutive series. 3.  Let go.  Wait about 20 seconds then try answering.
If this doesn't work, try a re-subscription: 1. Place the headset back on the charging base. 2. The two microphone volume adjust buttons on the back of the BASE unit should be pressed together.  This will start the red light and the yellow light blinking on the front of the base unit. 3. Hold the mute button down while the headset is still on the charging base.  Hold it down until the red light stops blinking. 4. Disconnect the power to the base so that the red light and yellow light turns off. 5. Plug the power back in after about 5 seconds of it being disconnected and make sure the red light on the front of the charging base is now solid and the yellow light is flashing. 6.  Pick up the headset and try again.

press the cid button then press menu then scroll through your missed calls then hit exit

seems that your audio is dead or muted

Il check about the mute button but can you test the headset on another device while I do that.

Check that the MIC is muted in the volume control but not in the recording settings. This could just be feedback.