Question about Nortel i2050

Open Question

Nortel i2050 softphone can't connect to server using Livebox

Hi,

I have a home network based on ADSL from Orange in France. I have a Livebox (old one, not the new smaller Livebox). I also have taken the option Phone over ADSL from Orange and have the DECT dongle attached to the Livebox, the VoIP service works fine. However, for my work, I also have a Nortel i2050 softphone and this cannot now connect to the IPT server when I am on my home network. If I am in the office, the i2050 works fine, so it is some config in the Livebox, I guess. I am using v3.2 i2050 client. Anyone out there in France or UK had the same issue and managed to solve? Greatly appreciate any direction with this.....

Posted by on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: Nortel i2050 software phone configuration

any update on solving this in W7 ultimate

Posted on Dec 06, 2010

Ad
  • 8 Answers

SOURCE: I am running Windows 7

I would prefer for you to call or chat so I can walk you through this because while the 2050 is not recommended for Windows 7 we can adjust it to work. You can reach me at: http://www.liveperson.com/nortel-guy
Thanks

Posted on Aug 07, 2011

  • 8 Answers

SOURCE: hello i have a problem

PLease try to reinstall the software. I hope this helps. If not please connect with me at: http://www.liveperson.com/nortel-guy/ for service and support. Thank you!

Posted on Aug 13, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have tried to change my username and password in the configs part of the orange livebox. Ibut nothing happened and I can not remember the old username and password. I do not mean the part where you


Most routers (including this one) have a reset in the back. Hold it in till it cycles. This will clear all custom settings and set original defaults.


I came across this. It might help.http://help.orange.co.uk/orangeuk/support/personal/232435

Dec 11, 2012 | Computers & Internet

1 Answer

I am in france trying to connect my macbookair to a french livebox


Yes, you need to press button #1 on the livebox , which will put it into 'accepting new wifi devices' mode. This lasts about 1 hour.Presumably you've entered the wep key from the label on the bottom of the livebox into your macbook? don't forget it's got to be UPPERCASE characters!

Apr 27, 2012 | Apple Computers & Internet

1 Answer

Wanadoo router (Livebox) is "open"


Welcome to FixYa.

If you are in France, then chances are, your internet service provider is not ORANGE Broadband? (http://shop.orange.co.uk/broadband/)

Wanadoo router (livebox) has locked its router for their broadband service only or at least an affiliated one.

Try to use the CD that came with it to setup the connection and you will find out while entering your username and password, you will receive and error that says what you entered is not a domain used by Wanadoo.

Livebox will not try to authenticate over PPPoA unless the user has entered a username within a Wanadoo domain.

That is why there is no way to login to it's GUI (http://192.186...).

You can try http://192.168.1.200 or http://192.168.1.1 (this one should be the correct one)

There is no contact information for France since the internet service provider of Wanadoo operates only in the UK. (http://shop.orange.co.uk/broadband/)


I hope this information will save you time in searching for answers that do not matter.

Thank you for using FixYa.

Have a great day.
Jas247

Jul 24, 2011 | Computers & Internet

1 Answer

Wonder if you can help this poor un-technaphobe. I have just managed to connect my laptop to new provider Orange (living in France) and the manual then suggests that it is possible to connect a second...


Yes you can allways share your network connection and let others in the range use it.
if you right click on my network connection go to propertis of the connection and you could have the option share this connection and will be able to share it.
if your service provider has not blocked it.
thanks and regards
Dushyant

Dec 11, 2010 | Acer Aspire 5100 Notebook

1 Answer

Can you explain to an idiot, which exactly what is the correct way to connect Powerline Adapters to orange livebox, I have connected Powerline Adapter to yellow ethernet socket is this correct with the...


Plug the PowerLine adapter into the wall
Plug one end of the ethernet cable into PowerLine wall adapter
Plug the other end of the ethernet cable into the Orange LiveBox
Plug the Orange LiveBox power adapter into the wall

Mar 09, 2010 | Powerline Ethernet Network Adapter

1 Answer

Girlfriend has new aspire one we are trying to connect to home wireless network on orange with a live box acer was set up to someone else's network we can get it to see livebox on acer but will not connect...


You need too set up a totally new network.goto networks,click setup new network and follow the instructions. You will need the password for the livebox and more than likely need to call your network provider. If you have a desktop pc in the building its probably easier to set up a Home network

Oct 25, 2008 | Acer Computers & Internet

2 Answers

Belkin wireless adapter g usb


WPA is safer as all in all it's a lot harder to crack due to being a lot more characters in the passkey. The easiest thing to do would be explain how i have mine set up. And you could compare the 2.. As i have XP Desktop & Vista aswell. So your Laptop connects ok now but is still an unsecure network.. On your Dektop. When you try to connect. Are you entering the 26 character key on the bottom of the livebox?

The main thing to realise with the Livebox is everything is reversible.. And to not worry about changing something..

So let's get this started, When you open up the " Connect To A Network " you can see your Livebox-XXXX. Next to that does it say "Unsecured Connection"? If this is the case then your Livebox is still not properly configured.. What i would recommend doing is starting a fresh with the Livebox, and i explain how to set it all up from Default. icon_smile.gif

IF you don't remember your internet login details then go to "Configuration.adsl" and click My Services then Internet. Your info will be in there. Hopefully you remember your password.. icon_smile.gif

If you don't know how to do a reset of your liveox. Press and hold the "1" button on the back of your livebox. Unplug it from the mains whilst still holding the "1" for 10 seconds. Then plug it back in. [ still holding the "1" ] The lights will flash a bit and after a minute or two it will go back to normal.

Go back to "configuration.adsl"
Username: Admin
Password: Password

If i start from the top section and work down it should make it easier to follow:
My Services>Internet>Connection Parameters Filled In..
Phone Over ADSL> Nothing needs changing
Digital TV> Nothing Needs Changing.
Liveprinter> Nothing Needs Changing.
Submit

Security> Associated Devices> Will Be Empty
Firewall> Medium
Wireless Connection> Channel Number> 11
Security Key(WPA-TKIP)> Same As What's On Bottom Of Livebox.
Enable Wireless Lan> Ticked.
Submit

Configuration> Update> v5.10.7-uk
Administrator> Change the password while you're there..
Submit

Advanced> Wireless> Pairing Time> 10 minutes should be fine.
Your Livebox name can be left as it is.
WPA Security Only
Wi-Fi Easy Pairing.. Might aswell leave it on..
Submit

Now if we set up your laptop first.
Go into Connect To A Network. Your Livebox should be there. It also SHOULD say Secured Network. If there is a Red Cross then you will need to do what i suggested yesterday on my previous post.

Go back to connect.. Enter the 26 char. passkey with caps lock on.. And you should be connected no problem.

Now for the Desktop.

when you log on.. In the taskbar in the bottom right should be something to do with wireless networks. Double click this.. If it mentions something about using the software that came with the device.. Then use the software.. If not then windowsXP will show your network. Double click it.. Enter the same 26 character code.. And you SHOULD be connected.

Let me know if that works.. Sorry for the really long post, but detail is something i do quite well... icon_smile.gif

May 26, 2008 | Computers & Internet

1 Answer

Orange Livebox and NIC


Sounds like an internal problem with the Orange Livebox NIC controller.

If you have an other router Lynksys/belkin you could try it would isolate the problem definitively

Nov 26, 2007 | Powerline Ethernet Network Adapter

2 Answers

Connecting powerline ethernet adapters through orange livebox


Try to eliminate the problem into smaller parts. Try networking the two via the same power outlet via a multiple power board first in the same room. I don't have much experience with these powerline ethernet but i'm sure the configuration of these will be very similar as wireless router / access points and wireless adapter cards. However what I do know is that your power outlets need to be on the same "phase" of your electrical power system, so if you do this test I suggest (from one outlet board) you know the equipment works and your setup procedure works. then try seperating again and if it still doesnt work, check if your power outlets are wired on seperate phases (depends if your house has 3 phase wiring incoming to your home or not). Try another room or another outlet.

Oct 13, 2007 | Powerline Ethernet Network Adapter

Not finding what you are looking for?
Nortel i2050 Logo

Related Topics:

348 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nortel Computers & Internet Experts

J John

Level 2 Expert

299 Answers

Vuk B

Level 3 Expert

717 Answers

Are you a Nortel Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...