I just bought a brand new frig and ice maker, the ice maker doesn't get any water through the tube in the back, so it doesn't work, this is the 2nd ice maker I got...........
If the ice maker is doing the normal cycle and when calls for water doesn't get any,probably the fill tube to the ice maker is clogh with ice because the dual valve (solenoid) is leaking and this water freezes up clogging the fill tube , or the solenoid doesn't work ,in both cases it has to be replaced(it's located in the back of the refrigerator attached to the water supply line).
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Is the water flowing through the pipe to get into the frig? Sometimes the plumper with put a shut off valve under the sink to prevent or shut in case of a leak. Check that out. We hope this solves your problem.
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