I have a Dell Inspiron 6000. I was recently installing a new Belkin router. The installation failed and I had to get phone support to complete the installation. I was asked to remove the install disk. The cdrw/dvd has not worked since. I get a message ''Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)''. The drive dows not show up under my compuer. When I install a disk, it spins up but then stops.
Remove the drive by turning the computer upside down and take the screw out between the battery and the memory cover (next to a padlock symbol). Insert the screw driver into the little notch in the plate next to where the screw was and slide it towards the drive. The drive should now pop out. Boot the computer. Shut the computer down and reinsert the drive and reboot.
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