Sanyo EM-S5002W Microwave Oven Logo
Posted on Aug 28, 2009
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The cardboard cover inside the microwave broke, how do I get a replacement. Is it safe to run it without it ?

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  • Expert 61 Answers
  • Posted on Aug 28, 2009
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NO, it's NOT safe to run the microwave without it.
It's not that it's harmful to you--because it's not--but it IS harmful to your microwave. That cardboard cover that you're talking about is called a "mica shield," which, in short, protects your microwave from frying itself.


I'd say talk to Sanyo to see if they can get a replacement for you (which they usually can, or they can at least tell you where to get one). According to their website, www.us.sanyo.com , it doesn't look like they have a support phone number, but they have service locators--I'd say if you can give one of the centers a call, and give them you model, they might be able to help you out with getting the mica shield ;)


Good luck! :)

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