I have a problem which seems to be a compound of others here.. My Artisan mixer had its lock damaged (I believe someone tried to carry it by the head alone), and it now wobbles. The result of that is that the main pin holding the head onto the body worked its way OUT of the mixer entirely. I can re-insert it fine, but the alignment of the head is terrible, and it sags down, with the beater resting on the bottom of the bowl. I'm having a hard time finding a place that will repair this for me, as I want the lock issue fixed fully to prevent wobble/eventual loss of the pin.. Does anyone have any ideas about repair facilities around Toronto? KitchenAid told me "Personal Edge" will do it, but many locations seem to no longer be in business...
Hiya,
It sound like the hinge pin keeps making its way out, which can be fixed by tightening grub screw that sits inside the pedestal (you will need to turn the mixer around) or you could purchase a Super Hinge Pin, which will NOT work its way out - please see the relevant links below:
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HowtoremoveyourhingepinfromyourKitchenAid/tabid/637/Default.aspx
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KAPartsSuperHingePinforKitchenAidMixers/tabid/599/Default.aspx
You can purchase the Super Hinge Pin here:
KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit https://secure.kaparts.co.uk/sku/KA3009
ALSO - it sounds like you need to adjust the head height of your mixer - please see the link to our help page below:
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidHeadHeightAdjustment/tabid/598/Default.aspx
SOURCE: Kitchenaid Mixer head wobbles bad
The solution provided by luannej is useful only if your mixing attachment is striking the surface of the bowl. By adjusting the screw located at the junction of the head and base, you are actually controlling how far the head is allowed to tilt forward and, thus, the height of the attachment above the bottom of the bowl. Although the attachment striking the bottom of the bowl will lead to wobble (and noise!), it isn't usually the root cause of the wobble. In fact, the wobble may be causing the bowl strikes and adjusting the head height only hides the problem.
The head of the mixer is secured to the base by a large steel pin. Any play between the head and base comes from this hinge and its resulting tolerances. To "tighten" the sloppy tolerances causing your wobble, follow these steps: 1) Lock the mixer's head down and turn the entire mixer upside down. 2) Looking deep into the hollow base, find the small slotted set screw. This screw actually presses against the pin and takes up the slop between the head and pin. Note that this screw is not the large slotted screw I mentioned earlier visible when you tilt the head back. 3)Tighten the small set screw as much as you can. Your wobble should be greatly reduced or eliminated now. 4) Lastly, you may want to readjust the large screw controlling the head's tilt to optimize the distance between attachment and bowl. Hope this helps.
SOURCE: Top wobbles and beaters scrape bottom of mixing bowl when in use
Turn the mixer over and look up where the pin goes through the two pieces. There is a screw there which secures the pin. Tap the pin into position and tighten the screw.
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