ALMIGHTY GURU'S - ROBOTEK - 22YOOPER - SOLUTIONGUY - TECH MASTER - HELP
I tried to bake a potato in GE model #JVM1460WA Serial # FV935345S Microwave using the Potato sensor. Which I have done many times before, this time it caught fire now it won't work. No lights no sound - total silence - is it fried??? Do I need to replace the two 20 amp fuses and if so where is it located. Hope I can reach the fuses without having to uninstall from wall.
Thanks for your help gentlemen.
Fuse is behind the control panel. Has cavity sensors and a magnatron thermal disc also. Start with the fuse and then pull it down if not the problem. Eric
Testimonial: "Thanks Eric...now I'll have to find the control panel.I guess you've figured out by now I'm just a girl trying to do a guys job. (smile)"
Gentlemen?
I don't see any gentlemen helping you here...but a very knowledgeable lady, yes ;)
With your situation, I'd say you want to contact either the manufacturer (GE) or a service center, because they would be able to help you best here--if you need new parts for something like this, the only parts that are APPROVED (aka, the ones that won't fry your microwave even more) to use are usually not made available to customers (for liability purposes and all that jazz), so the best way to go would be to at least contact GE to see if there's a service center near you that could even get you parts.
Also, keep in mind, if you're still covered under warranty, parts and repairs are usually free of charge!
GE's phone number (according to their website, www.gehousewares.com ) is 1.877.207.0923 (US)
Good luck! :)
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