Toshiba 2020 I have a voicemail that I cant send people to because it says mailbox #3 isnt set up. But The owner is not #3 and I can not forward her voicemails to her. How do I (the receptionist) get her voicemail to take my forwarded calls?

Here is a link that pretty much explains it. However, it says to dial 400 to get to your voicemail system. This can vary in programming. If you have an auto attendant that answers your inbound calls, just dial 999 to get to the Administrator mailbox, and then follow the rest of the directions.
http://www.telelinkcom.com/quickstart_pdf/ToshibaVoiceMailSystems/StratagyVoicemailAdminMailbox.pdf

1. Enter your voicemail Code. This is like an extension which dials voicemail (mine is 750).
2. # *
3. 999 #
4. 999997 # (this is the default password, but it might have been changed. contact your phone company for the password)
5. 8
6. Follow the prompts. You will need the DN number for the phone. Also, select "Reset Security Code", not "Reset Mailbox". Resetting the mailbox will erase ALL data from the mailbox (voicemails, greetings, names, passwords).
I hope this helps!

call your voice mail and log into mailbox 999.(dial the pilot number possibly 555 or 850 then hit the star key when you hear the greeting) the default security code for mb 999 is 999997.
Hit option 8 then listen to the prompts you can reset just the password or the entire mailbox. the new default password will be the mailbox numbe followed by 997. Ex Mialbox 200 new password will be 200997

This depends on the voicemail system. Here are some common default passwords for voicemail.

1234
0000
1111
9999
4321
7777

Hope this helps.

This does depend on which Toshiba phone system your phone is connected to
Here are a couple possible methods


Press button
Dial 601(all calls) or 602(busy) or 603(no answer) or 604(busy/noanswer)
Dial voicemail access code(extension number of voicemail)
Press button to end


Press button
Dial #601(all calls) or #602(busy) or #603(no answer) or #604(busy/noanswer)
Dial voicemail access code
Press button to end

Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.

get your mailbox number then type in **61*44then mailbox mumber*11*then a two digit number between 00 and 30 (seconds delay).

Are you tring to Call forward out of the office or into voicemail in house?
Tony

if you can not transfer a call to voicemail, there isnt a mailbox made. If you transfer a call and it doesnt go to voicemail, then there isnt a mailbox OR it isnt assigned to the voicemail group.

To assign a phone to go to voicemail (if there is a mailbox made)
at extension 10 or 11
press feature 00
LEFT intercom
Left intercom
#310 (auto VMS cover)
group 7
enter extension number.
If it says 2 not assigned, press "1" so it says assigned.
Press feature 00 when done.

If it still does not work, you need to build a mailbox. Will need to know EXACTLY which voicemail it is in that case.