Option 1:
Reset the Camera and check if it helps to resolve the issue.(Resetting the Camera will reset the settings of the Camera to the factory settings including date and time. It will not delete any data saved in the Camera).
The RESET button is located inside the battery/ Memory Stick cover. The Camera should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object.
Option 2:
If issue persists try Power reset the Camera by removing the battery from the Camera and inserting it after 1 minute.
Use a fully charged Battery in the Camera so that the Zoom function work normally.
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