Poor suction can be caused by obstructions, poor air flow or a compomise in the air flow (hole in the hose). Since you have started with that I would next look at all filters and clean them. First check for suction at the motor, then at accessory hose and then the base. this will lead you to a suction issue. If your baelt has not been replaced in the last 6-12 mo I would change that too. check to make sure your carpet setting is coorect for the carpet being cleaned.
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