My hp mini laptop screen is blank when I turn it on. Sometimes I get some lines then the screen goes blank. Any suggestions?
Hello imlapd. If you don't even see words on the screen when you first turn it on (the BIOS puts things on the screen before it boots to Windows), then there are 2 possible causes. First, the video output or something else on the motherboard is bad. Second, the LCD display (the laptop screen) has failed. The cost to fix either one of these will be close to what the laptop cost brand new if not more. The good news is, if your HP Mini is less than a year old or you got an extended warranty, HP will fix it for free. You just have to call their customer service.
800-HP invent
or
800-474-6836
Be prepared to provide the following information:
Serial Number (S/N), product name, model number, and a brief
description of the issue.
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