No sound in wireless speakers and subwoofer.

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Frequently asked questions See all FAQs Question How do I get the main unit to recognize the subwoofer? Answer Wireless connection will set up automatically when you switch on both the main unit and subwoofer.
Sometimes you may encounter the problem that the main unit does not recognize the subwoofer. Try the following process to solve the problem:

• They are heavily interfered by other wireless home appliance such wireless network, TV etc. Move the subwoofer to another place, the main unit will auto detect & recognize it.
• Switch off the main unit and the subwoofer and then switch on them again. The main unit should recognize the subwoofer automatically.

If neither of the above works, try to pair with them manually.

1. In standby mode, press and hold the button on the main unit (PAIR flashes on the display screen.) to activate signal transmitting.
2. Press and hold the PAIR button on the rear of the subwoofer (You will find the LED indicator on the subwoofer flashes in blue and green alternatively) to activate signal receiving.

The wireless connection will set up automatically and the main unit should recognize the subwoofer now.

check to se if your reciever channel number is set to the same as your transmitter channel number. press and hold down sound butten on remote to set transmitter number .set reciever number button on reciever unit. try setting both to number 4.

your dvd is low on frequency to supply all the speakers

Hi, first of all did you verify with the manual if it is possible to run a testsignal through all 5 channels?
One of the most common problems in this case is the basic settings of the device. If you don't have the manual, mostly you can download them from manufacturers website. Chances are that for some reason the setting is set 3.0 stereo (also known as 3channel sound) which is always the 2 fronts and the centre speaker.

Best thing to do it is take a DVD with THX on it and run the THX setup, it will send test signal to all channels.

Here are the directions according to the manual:

1 Use MULTI-CONTROL to select
SW CONTROL.
2 Press MULTI-CONTROL to display the
setting mode.
# Press BACK to return to the previous display.
3 Press MULTI-CONTROL to select the segment
you wish to set.
Press MULTI-CONTROL repeatedly to switch
the segment in the following order:
REAR SP (rear speaker setting)—PREOUT
(RCA output setting)
4 Use MULTI-CONTROL to select the desired
setting.
Turn to change the setting.
When REAR SP (rear speaker setting) is selected.
REAR SP:SUB W(subwoofer)—REAR SP:FULL
(full-range speaker)
When PREOUT (RCA output setting) is selected.
PREOUT:SUB W (subwoofer)—PREOUT:REAR
(full-range speaker)
# When no subwoofer is connected to the rear
output, select REAR SP:FULL.

Hope this helps.

I have just bought one of these today and have had the exact same problem. No rear sound and no blue light on the receiver box.

Solution:
What philips don't tell you in the manual and on the support site is that the receiver box has a switch hidden under a white sticker; next to the left of the right speaker connection. The switch has 3 positions which can be selected. I had tried each switch position and power cycled the subwoofer each time until eventually i got a blue light on the receiver box.

You may also need to select the correct channel on the control box by pressing the "sound" button for 5 seconds on the remote control.


It took me quite a while to try the different combinations until it finally worked. I can't imagine that Philips would have sent the system out without testing the wireless partnership first, so I am guessing my wireless network could have had something to do with it. (forever the optimist).

I did expect the subwoofer standby light to have gone off or changed colour once operational, but this just seems to stay on no matter what state it is in.

OK, the fix for the missing rear speaker sound on the DELL WL6000 5.1 Surround Speaker System is relatively simple, just 7 simple steps (Verified by Dell at http://support2.jp.dell.com/docs/acc/P121646/multlang/srg/DAO/srg_dao.pdf..

First, power down everything. Second, disconnect the rear speaker and subwoofer from the power source and wait about 5 minutes. Third, be sure the power switch is off on subwoofer and the center speaker. Fourth, plug in the power for the subwoofer but DO NOT turn on the power yet. Fifth, plug in the rear speaker power cord. Sixth, turn on the swtich on the subwoofer (this is the start of the resync mode). Seventh, turn on the center speaker power and the system will change the rear speaker system LED from flashing blue to solid blue in 5-8 seconds. The surround system is functioning again. You may test this under sound in the Control Panel but I would prefer to use a modern music CD that has Dolby Digital Support for 5.1 sound or better. YOU WILL HEAR INSTANTLY THE SOUND DIFFERENCE WHEN THE REAR SPEAKERS ARE CONNECTED.

There are 2 things you can try, first ensure that the digital transmitter is fully inserted into the slot of the main unit. Secondly do you have any other wireless devices near such as cordless phone or wireless network equipment? See page 5 of the installation manual as per this picture.......