Hi I ave a 5000ichang hong 65 inch tv can I access freevew

The issue is one or more diodes in the back light are bad and the power supply is sensing the change in current flow and is shutting down. Finding the offending led's can be a tedious job. Pull the strip out and use a tester on each led or just replace all the led strips

Hi!


Check your power amp circuit. Or, check if it is feed by the power supply circuit. Good luck,


Serge.

Freeview is only available in the UK. If you are in the UK, see this...

Do a full retune of the TV.

Contacting WD Technical Support
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Middle East +31 880062100 Philippines 1 800 1441 0159
Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439
(00800 27549338) Japan 00 531 650442
Korea 02 703 6550
Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Middle East +31 880062100 Philippines 1 800 1441 0159
Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439
(00800 27549338) Japan 00 531 650442
Korea 02 703 6550
Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Middle East +31 880062100 Philippines 1 800 1441 0159
Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Mats Electronics 1-800-628-1118
Encompass Parts 1-800-638-3328

hey this dave from tupelo ms i have found the man of men , this guy fixed my problem with mt 65 in tv with little whites dits all over i found him on ebay, his name is HONG BUI hes a ex- mitsubishi tec who went out on his own hes great i sent my light gen to him andhe fixed it perfcetly for just 150.00 were evryone else said it would cost 750-1000 dollars heres his info HONG BUI TVB Servise houston tx 713-401-7701 check out his web site on ebay and he will help you

call sony

call tech support with # of blinks

The power supply will need to be replaced.