I get an error 1305 when installng Art Disc for Print Shop version 23. Suggestions

Problem
Error 1305 or 1304
Solution

The Print Shop® 23 Error 1305... When attempting to install The Print Shop® 23, an error that includes the message "Error 1305..." or "Error 1304..." appears. A conflict during the installation may cause this issue. Completing a clean installation of the program will help to prevent conflicts that can occur. The remainder of this note describes the procedure. Complete the steps below to reduce conflicts during the installation.

Clean the CD or DVD

1. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD.
   
2. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion.
   
3. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
   
4. Install the program.