Checked door for leaks. Not cooling inside.
If your freezer can make ice and the ice is dry, the problem is simply air flow into the refig section. A very common cause for a service call that wasnt needed for reefers is the settings. One setting OFF 1-10 usually, operates the compressor. The remaining setting will say , for colder freezer or similar, It opens a little flapper door between the freezer and the fridge section. If you set that one to max or coldest freezer it will actually starve out the fridge section for air ,and you get a cold freezer and warmer box! It happens everytime someone has the problem , its too warm! they peg both controls to coldest! The compressor will coll the freezer sufficiently even if set to 1 and the fridge should be cool too if the setting isnt pegged to coldest setting thus closing down fridge air and making the freezer colder which isnt ever required!
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