Incoming and outgoing calls always use headset as default

From our research, you want to make sure that the headset is indeed turned off. You may need to re-pair the headset to the phone. Here is the link for the instructions on how to do it (pages 4, 5).

There's other helpful information on page 7. explorer_380_390_user_guide_us.pdf

Good luck from Headsets Direct - 800-914-7996.

There is a restriction of number of incoming, outgoing & missed calls entry by default by manufacturer. When you get incoming call, the older entry gets deleted if your call entries are full to its default value.

sonsunny

It sounds like a defective headset. Call Plantronics directly at 1-800-544-4660 x 5538 to troubleshoot and if it's defective, they will assist in a replacement.

Good Luck from Headsets Direct!

what you will do,you will press*#7780# then it will want your password,then you will put your password and wait few minuts,if your ph take restart automaticaly, then ok, other wise you will restart your ph manualy

you got a chort cut in the microfone contact,
phone indicates that the headset has been plugged in,and cut of the circuit to the phones microfone.

1)open your phone and clean the microfone connectors and the goldplated surface on the mainboard.

2)if your phone has been very wet, the short cut can be in the microfone.( change microfone)

If solution 1) doesnt help,

try solution 2) and change microfone.

This kind off problem is an common microfone issue.

Hope this helped, Please vote!

The headset icon always appear in my nokia n70 and cannot remove and when i connect my headset ... it doesn't work . with or without headset the headset icon always appear in my screen .

maybe you had your phone wet on the bottom part where the headset is to be plugged in. bring it to the nearest repair shop for the just to clean the metal contacts then, your icon will be gone

Check your phone settings for the ringer. Is it on? Is it on vibrate?

Try to reset the unit with the phone again.