Canon PIXMA  MP460 All-In-One InkJet Printer Logo
Posted on Aug 24, 2009
Answered by a Fixya Expert

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Paper will not feed inti printer

Paper will not feed into printer during normal print operation or when trying to use copy facility. Screen show "printer out of paper" reload and press OK

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  • Expert 120 Answers
  • Posted on Aug 24, 2009
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Joined: Mar 04, 2009
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The sensor that detects paper (most cases just a small lever that is pushed up by paper in the tray) isn't engaging. It could be that the paper is not fully inserted, or sometimes in a paper jam, people pull the jammed page out backwards, bending or dislodging the lever. Very common in back-fed printers and shredders.

Sometimes just a visual inspection with a bright light source can show the problem. Be careful not to turn the printer on its side or upside down for any length of time. Inkjet printers usually use a sponge for excess ink discharged during the cleaning process and that can run out and seriously gum up the works, electronics, carpet, and whatever else you really don't want it to.

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0helpful
2answers

Support code 2700

From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.
0helpful
1answer

I HAVE A PIXMA 510. ALL AT ONCE WHEN I PRINT PREVIEW AND IT TELLS IF 4 OR MORE PAGES I CLICK ON 6 OR MORE IT SHOWS 4 OR MORE IT SHOWS 4 PAGES' BUT THER ARE 2 BLANK PAGES AND 2 PAGES AND WILL NOT PRINE...

hi-

How bout when you are copying a document, is it not printing the whole documents as well? Pls try to print a nozzle check

Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head.

1. Make sure that the machine is turned on, open the Front Feeder, and extend the Output Paper Support.

2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.

Set the Paper Thickness Lever to the left.

3. Press the Paper Feed Switch to select the paper source where you have loaded paper.

4. Print the nozzle check pattern.

(1) Press the Menu button.
(2) Use theleftright.gif button to select Maintenance/settings, then press the <OK> button.
The Maintenance/settings screen is displayed.
(3) Use theleftright.gif button to select Maintenance, then press the <OK> button.
The Maintenance screen is displayed.
(4) Use the updown.gifbutton to select Nozzle check and then press the <OK> button.

(5) Use theupdown.gif button to select Yes and then press the <OK> button.
The nozzle check pattern is printed, and the pattern confirmation screens are displayed alternately.

If that didn't printer correctly run some deep cleaning.

Perform this steps when you have a good printout from copying.

If not then chances are you need to replace the print head...

If your printer is still under warranty:
You may resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location) , or,
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).

If your printer is no longer under warranty:
For technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that the problem you are experiencing is due to a failure of the printer's hardware, the pay for support charge will be canceled. If your out of warranty printer is determined to have a hardware problem, you have the option to purchase, at discounted pricing and free next business day shipping , a new or refurbished product from our current product line, which includes units with Canon?s new ChromaLife inks, PIXMA Technology, and a limited manufacturer?s warranty.
  • You may purchase a print head* through an Authorized Service Facility ( Find a Service Location) , or by calling 1-800-828-4040 between 8:00 a.m. and 12:00 a.m. midnight, EST, Monday through Sunday. When calling, speak the phrase "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (MP510) or part number (QY6-0070-000) ready for the sales person.

    * Please be aware that a print head may not correct the issue and the part is not returnable.




tip

Noise while printing - Diagnosis Pt 1

<p>Unexpected noise (such as clicking, thumping, or grinding) from an branded device are heard during printer operation.<br /> <br /> <span><b>NOTE: </b></span><br /> Noises can be caused by a number of things, some of which may not be addressed in this document. This document deals strictly with the isolation and potential resolution of known noises through troubleshooting.<br /> <p>The following table describes some of the noises to be expected in a printer functioning normally:<br /> <span>Noise occurs:</span> <br /> <span>Additional information:</span> <br /> During power-up<br /> When the printer periodically makes humming and buzzing sounds as the carriage assembly moves around on the right/left side of the printer, the printer is actually cleaning the ink cartridges. This is a normal operation for the printer. This sequence may happen in the following conditions:<br /><br /><br /> <ul> <li> <p>Before and/or after printing<br /> <li> <p>During power on <br /> <li> <p>After the printer has been on standby/idle for some time<br /> <li> <p>After replacing a cartridge<br /> <li> <p>In the middle of a long print job (such as printing many photos)<br /></li></ul> During printing*<br /> <ul> <li> <p>Paper pickup: There will be some noise during paper pickup due to the movement of rollers and gears.<br /> <li> <p>While printing: The unit has printed a few lines or the paper has been fed into the printing area. There will be some noise during printing due to the movement of rollers, gears, carriage and paper (paper feed and ejection).<br /></li></ul> During paper ejection*<br /> At the end of the print job, there is a louder clicking noise as the paper is being "pushed off" to the output tray.<br /> During copying/scanning<br /> The scanner may make pulsing and dragging noises as it scans portions of the document or it may make a long rolling sound if it is doing a continuous scan. After scanning, it will make a long dragging noise as the scanner is brought back to the home position (could be on the left or right side).<br /> Post-printing with no additional jobs in the queue<br /> Post-completion of a print job and without another job in queue: At the end of a print job, there will be a noise on the left/right side of the printer as the pens are being capped. The printer may try to do this a couple of times, which is normal.<br /> Between print jobs<br /> The printer may make humming and buzzing sounds as the carriage assembly moves around on the right/ left side of the printer during the cleaning of the ink cartridges.<br /> In the accessories<br /> There may be some noise associated with accessories (ADF, duplexer, etc.) during the initial positioning and during normal operation.<br />
0helpful
1answer

Panasonic KX-P7110 printer won't print from the auto feed tray, shows error when printing is attempted.

Hello,
Please check the entire length of the paper feed path from input to output for a small piece of paper that is stuck causing a "Paper Jam".
You are lucky that you can still print manually as this usually shuts a printer down until the jam is found and removed!
Good Luck!
Rich Lilja
0helpful
1answer

I can not get the 4x6 paper to feed into the printer during the printing process. the paper shoots through and the printer. screen says the paper is incorrect size. i am using kodak ultra premium photo...

Kindly place the paper in the photo paper tray and then place a photo on the scanner glass of the paper and press copy.Correspondingly,if you are printing from computer make sure that you select 4X6 in the printing properties or preferences while printing the pictures. Your issue will be solved.Keep me posted if you are facing any problems.
3helpful
1answer

How do you clean the rollers?

One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
1helpful
1answer

Double sided copying

http://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_DCP_7030_7040_MFC_7340_7345N_7440N_7840W_EN_1650.PDF

here is the manual p4 and p16 discuss the topic:
Duplex printing 1
The supplied printer driver supports duplex printing.
Guidelines for printing on both sides of the paper 1
�� If the paper is thin, it may wrinkle.
�� If paper is curled, turn over the stack, straighten it and then put it back in the paper tray or the Manual Feed
Slot.
�� If the paper is not feeding properly, it may be curled. Remove the paper, straighten it and turn over the
stack.
�� When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
If there is a paper jam, see Paper jams in the User’s Guide. If you have a print quality problem, see
Improving the print quality in the User’s Guide.
Manual duplex printing 1
The machine prints all the even-numbered pages on one side of the paper first. Then, the Windows® driver
instructs you (with a pop-up message) to reinsert the paper. Before reinserting the paper, straighten it well,
or you may get a paper jam. Very thin or thick paper is not recommended.
Simultaneous scanning, printing and faxing 1
Your machine can print from your computer while sending or receiving a fax in memory, or while scanning a
document into the computer. Fax sending will not be stopped during PC printing. However, when the machine
is copying or receiving a fax on paper, it pauses the PC printing operation, and then continues printing when
copying or fax receiving has finished.


�� Manual Duplex
Check Manual Duplex. In this mode, the machine prints all the even numbered pages first. Then the
printer driver stops and shows the instructions required to re-install the paper. When you click OK the odd
numbered pages are printed. There are six types of manual duplex binding directions available for each
orientation.
�� Booklet Printing
When you want to print a booklet, use this function. To make the booklet, fold the printed pages down the
middle.
�� Binding Offset
If you check the Binding Offset option, you can also specify the offset for binding in inches or millimeters

0helpful
1answer

First copy of the day jambs in copier.

Hell sir; Are you sure the document feeding direction is same as the paper direction in the tray you choice for a sample, if document feeding by landscape direction, †he paper tray paper should be landscape.
0helpful
1answer

HP Officejet J5780 All-in-one Injet prints a grey line down the right side of the page when copying using the automatic document feeder. It does not show up when printing; and it does not show up when...

lift the feed area and look at the small glass plate where the auto feed paper is actually scanned. That needs a good cleaning. Since the paper runs across it even a tiny little obstruction such as paper left from a paper jam or a dot of ink from that pen you used to unstick that last paper jam (maybe its just me??). That one dot turns into a line when the paper rolls across it. Clean well and the line will dissappear.
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