Now what to do

Hi,

I had similar experience with the print spooling service crashing everytime I restarted. I discovered there was a pending print job in bullzip pdf printer that refuses to delete. So I uninstalled the pdf printer and restarted the pc. Kindly do the following:

1) Go to your printers and faxes and Check if there are pending jobs that have not yet printed out.
2) If there are pending print jobs, try to cancel them.
3) If they wont delete, try restarting the PC.
4) If after restarting the PC, the print job is still there, try uninstall the printer or delete the printer.
5) Re-install the printer.

In order to stop a stalled print job, perform the following steps in order:

1. Stop the Print Spooling service.
• Click Start.
• Click Run.
• Type cmd.
• Hit Enter.
• At the command prompt, type net stop spooler and hit the Enter key.
2. Delete the stalled print job.
• Open My Computer.
• Go to C:\Windows\system32\spool
• Delete any files you find in this folder (but do not delete any folders!).
• Go to C:\Windows\system32\spool\printers
• Delete any files you find in this folder (but do not delete any folders!).
3. Restart the Print Spooling service.
• Return to the command prompt used in step 1.
• Type net start spooler and hit the Enter key.

Hi,
Use the link below and disable the print spooler service. Restart your computer and then try to print. In case you want to delete the printer try deleting the same.
http://en.kioskea.net/faq/2349-enable-disable-the-print-spooling-service

You can use the microsoft automatic help tool to fix the printer issues.The link is given below

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems


Thanks for using Fixya
Proton

you did not stated what computer and what operating system, telepathy do not work very well...

i assume that printer is connected via wireless? and you operate some flavour of windows?

if that is the case, please follow procedure below:

1. open notepad
2. type exactly lines below:

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

3. save as on desktop: DeletePrintJobs.cmd (do not delete it after! you may need it in years to come!)
4. click on it with right mouse button and then left mouse button and run as an administrator, this commands will delete all spooling jobs for the printers, regardless of the brand.
5. reboot your computer

if this did not work, then follow procedure below, this is true towards usb as well as wireless:

1. switch off printer and disconnect power cord to it
2. remove all drivers for the printer
3. run procedure from above then after restart
4. use ccleaner and clean your computer as well as registry
5. re-install printer using newest drivers appriopriate for your operating system, be it 32bit or 64bit as this is most common cause of this printer mis-behaviour
6. re-connect the printer

re-examine your wireless settings and set it as follows:
1. download and update from router manufacturer your firmware for your router, model and version
2. set SSID broadcast, change if you want to
3. set security to "WPA Personal", "WPA-PSK (TKIP)
4. set password, it need to be at least 12 characters (mixed!) long, do not use dictionary or common words!
5. set mode to "b" and "g", or if available on all your devices "n"
6. set channel to 1 or 6 or 11, these are most clear channels for most devices
7. disable/skip MAC address filtering
8. keep DHCP settings
9. save all changes
10. reboot router after changes, it will take up to 2 min
11. switch off all systems
12. re-power everything after 20sec
13. re-establish all connections

this procedure should keep your wireless connection at optimum and life relatively easy.

if you find my advice useful, please do nto forget to vote for me

hi kylefahrig,

you can try these steps:
1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software, then remove the usb cable of the printer.

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
NOTE: IF YOU HAVE ANOTHER PRINTER INSTALLED ON THE COMPUTER, DON'T PERFORM THESE STEPS, JUST RESTART THE COMPUTER.
From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver.
just update me, if you're still having issues with the printer.

Hi melocoton777,
You can try these steps:

1.Check if the firewall is blocking any printer services 2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode 3.Disable all the firewalls 4.Uninstall the printer driver and software, then unplug the usb cable. 5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2 HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3 Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers HKLM\System\CurrentControlSet001\Control\Print\Printers 8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue. Disconnect printer’s USB cable. Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. From the start search box type spool and press. NOTE: IF YOU HAVE OTHER PRINTER INSTALLED ON THE COMPUTER DON'T RENAME THE W32X86 FOLDER. JUST PROCEED WITH RESTARTING WITH THE COMPUTER;
The spool folder located at c:\windows\system32\spool opens. Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup. Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup. 9.Restart the computer. 10.Check th services status Start-Run- Type Services.msc and Click on Open You will see long list of services You need to make sure following 4 Services are set to Automatically start Remote Procedure Call RPC Remote Procedure Call RPC Locater LexBce Server Print Spooler 11.Reinstall the latest printer driver
just send me an update if the issue would be same.

step 1: remove printer cable from your printer

step 2: you have to delete any files found in this folder C:\WINDOWS\system32\spool\PRINTERS

step 3: restart computer

Not that it is a help for your problem but the file name should be PSW_RE.DLL - a dot belongs before the '.DLL'

If you haven't tried it yet, delete the printer from the 'Printers and Faxes' folder in the Control Panel, make sure the printer is connected and turned on, then reboot the computer.

This will force Windows to reinstall drivers for it and should return functions.

Been working on my computer for two hours on this problem!
i could not cancel what was in the spool
do this
If you are on Vista Home Premium, go through the following steps to clear "deleted" print jobs from the print queue.

1) Go to Control Panel
2) Select System and Maintenance
3) Select Administrative Tools
4) Double-click on Services
5) In the list of services, scroll down until you find one called "Print Spooler"
6) Right-click on "Print Spooler" and select "Restart"
7) The "deleted" jobs will disappear and any queued jobs in your print queue will print

Hope this helps. I figured it out on my own without any assistance from the paid professionals