Highclass
You can download the drivers from http://support.creative.com
Also note if you are running Windows XP or higher you do not need the software to get the pictures off the camera (I have one my self and it works fine on my Windows XP and Windows 7 computers).
It is possible that the drive letter that the camera wants to use by default is assigned to another device. The links below will help you reassign a drive letter to the camera.
How to change your drive letter in Windows XP
http://www.fixya.com/support/r4183994-change_drive_letter_in_windows_xp
How to change your drive letter in Windows Vista and Windows 7
http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista
Let me know if you have any more problems or questions
Issken
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