Lenovo IdeaPad Y510 Notebook Logo
Posted on Aug 22, 2009
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Lenovo Ideapad Y510 Hinge problem

I bought my laptop on 26th Jun 2008.So its a couple of months out of warranty.for the past few months I used to hear a click when I open my laptop. Few days back the hinge gave up.The Monitor needs support to
to stand now. Th bottom case is opening up near the the right Hinge and I could see some wires. I didn't drop the machine or damage it otherwise.I called the lenovo support and they say they would charge me 49$ to advice me as my PC no longer has warranty.Can someone please help.

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  • Posted on May 19, 2012
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I purchased two Y510 at the same time and both now have the same problem. Started out first making a cracking sound when opening the lid, now its obivious the hinge is breaking loose. I'm purchasing a replacement laptop from Gateway. After owning several IBM Thinkpads, that are still working, I thought buying the Lenovos I would see the same durability, guess not. Will see how the Gateway holds up.

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  • Posted on Nov 04, 2009
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This won't solve the problem. It is a defective design. I have contacted a firm in CA that focuses on class-action lawsuits. If interested, please contact me.

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  • nettiecler Sep 13, 2010

    I'm a little late to the game, apparently, but I'm interested. I took good care of my laptop, so the hinge didn't break until I'd had it for two years; by then, it was well out of warranty, and apparently Lenovo "ended" the recall in April, so I'd have to pay $200-300 to get it fixed now.

    Any luck with the class action lawsuit? There are 57 pages of customers with this problem on the Lenovo forums:http://forums.lenovo.com/t5/IdeaPad-Y-U-...

  • ajay917 Dec 26, 2010

    Today i had exactly the same problem its beek 2 years i use my laptop rarely never once liftet by the laptop by the screen but when today i opened my laptop the hinge rod just cracked at the right corner,the design has to be weak at the right corner,very small joint.Hoping to find a new hinge rod for my carefully handled laptop ideapad Y510.

  • Ryan Michelson
    Ryan Michelson Apr 22, 2014

    I bought a u530 and I opened and closed it 5 times and the left hinge broke. The design is extraordinarily brain dead with plastic hinges connecting to a metal body. I am sending it in for repair today. If they charge me at all I will work with you on this class action lawsuit. I see hundreds maybe even thousands of people have had this problem going back 3 or more years. That is gross negligence clear and simple.

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  • Posted on Aug 25, 2009
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Buy a new lower case and change the hinge also

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  • Posted on Aug 22, 2009
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Hinges take alot of stress as they have to be quite tight to hold the screen in a certain position, alot of laptops can have over tightened hinges and cause splitting in the housing. Hinges can quite often come loose.
Make sure all screws are present around the hinge area and if you can tighten up your hinges.
If the hinges are badly damage you can buy replacments for a few $ off of ebay

1 Related Answer

Anonymous

  • 794 Answers
  • Posted on Jan 28, 2011

SOURCE: i am having lenovo Ideapad

Hi jskishore,

For your hinge issue, I recommend to contact the technical support of Lenovo. They will set up a depot repair for you to diagnose the computer and to repair it completely. You may contact them at this number 1-877-4Lenovo (1-877-453-6686).
--> Hours of operation, 24 hours a day 7 days a week

Hope it helps.

Thanks for using Fixya

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1. hinge is cracking all the way across. Where to send for repair?(past warranty i Think) 2. veriface does not load logon box anymore?The screen displays and I can see my face-but can't log on. ...

Hi sjctwin1,

1. To fix the hinge issue I recommend to contact lenovo technical support at 877-453-6686 option 2. They will set up a depot repair for you.

2. For the veriface concern, try to uninstall and reinstall the application.
--> you can download the veriface here

Hope it helps,

Thank you for using FixYa

Best regards,
Reyjoshua07
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I am having lenovo Ideapad Y510, its right side hinge got broken and the monitor needs supposrt. Can we replace the hinge and where it is available. thank you regards kishore

Hi jskishore,

For your hinge issue, I recommend to contact the technical support of Lenovo. They will set up a depot repair for you to diagnose the computer and to repair it completely. You may contact them at this number 1-877-4Lenovo (1-877-453-6686).
--> Hours of operation, 24 hours a day 7 days a week

Hope it helps.

Thanks for using Fixya
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Hi drsachin90,

For your hinge issue, I recommend to contact the technical support of Lenovo. They will set up a depot repair for you to diagnose the computer and to repair it completely. You may contact them at this number 1-877-4Lenovo (1-877-453-6686).
--> Hours of operation, 24 hours a day 7 days a week.

Hope it helps. Thanks for using Fixya
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