Hotpoint CTX21 - same problem as other person reported - water frequently collecting under bottom drawers. Where is the pan to empty or drainage tube to unclog?
I have a Tenant that has a Hotpoint Model CTX21E Refrigerator and it had the problem with water collecting at the bottom of the fridge below the plastic drawers also. After removing the panel at the back of the freezer, I found that the small tapered drain pan below the freezer coils was rusted and the water was actually draining past the plastic funnel below the freezer coils instead of dumping in to the drain so it would run down the back of the fridge inside & into the cavity below the 2 plastic drawers. I fixed by forming putty around the drain hole to direct the water back in to the drain tube so it would drain to the bottom of the fridge in the collection pan. Cheap Fix!
Begin by removing the grill on the front at floor level. look under there and you will see the evaporation pan. next pull the fridge out from the wall so you can get behind it. there you will see the tube. to unclog it you will have to disconnect it at the top and force hot water into it using a turkey baster.
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