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As Andrew Taylor stated, you could have service problem inside, or outside line trouble, is it worse when raining or wet out and better on warm dry days, sure sign of line problems.
You may also have a faulty phone which will act identical to this, as phones get older and dropped often enough, the circuits start to wear,burn,come loose and cause this static or interference.
Unplug all your phones and try a friends known good phone to see if static goes away, if it does, plug your phones back in one at a time, until you find the bad phone or bad phone jack.. press the helpful button
when you hear static you lines on your cellphone it maybe the time to replace your earpiece,
if you don't hear static lines when you use a headset then your earpiece is busted but if you still hear static lines while on your headset it means that something's on your surroundings that interrupts your signal it could mostly be a radio or a metal that could strongly blocks your radio wave.
if this is helpful, please vote for me
The line that stays lit for line 2 is just the way it is.. not a problem. If you only have one phone line and a two line phone you will always have the one (non working line 2 ) lit.
Have you replaced the cord to the handset? Many times it is a bad cord that causes static.
Is it on the same line? What about when you call other extensions, is there static?
If it is a line, swap that line and another. If you have static on the same line port, then it is a port problem of the system. If it follows the dialtone, the line from the phone company is the problem.
I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.
Do you have any Digital Answering Machines in the house? or is it a dedicated line? anyway
heres the link for the 3 digit error codes document, its a public
document that can be found by searching www.hp.com using this Article
#: bpu02549 or buu02549 anyway as you can see 388 result/solution is the following...
Problem: Unable to complete the connection. Solution: *Reattempt the fax reception at a different time when telephone line conditions have improved.
Now this means that one or both fax machines can have a problem. So lets isolate the problem.
Place
a regular phone into the wall jack that the OJ 4110, if there is a
static sound then its the phone line that is having the problem. if
there is no static continue on...*Note if you have a DSL Internet
service you NEED a filter for the fax* .. What this is most commonly caused by is Bad line conditions which can occur in some different ways. 1) If there has been recently a Thunder Storm the electrostatic discharges interupt phone signals. 2) Recent power line downage 3) Recent Phone line downage 4) The phone company upgrading the lines
But basically something is BLOCKING the faxes from hearing each other. That is why you get this error code. You
can call your phone company to run a line trace. The reason you want to
do this is so that you can eliminate the possibly of Static, Yes there
are differnt types of it; 1) the normal static that you and me can hear 2)
the SuperSonic Static, AKA Static in the Higher Frequency Ranges, where
your DSL internet connection is. the Fax will pick up on those Higher
frequency ranges, and it will cause problems. So put a DSL Filter on
the Fax it wont hurt, and most of the times it helps alot. Again Make sure ECM is disabled. other than that, try unplugging all devices on the phone system an try... i think there is alot fo information, i cant think of anything else... Hope that helps
Try connecting line 2 where 1 is connected. If there is no static it is youre system ie phone itself. If there is static there is definately a problem with youre line. Static can usually be attributed to old lines that the moisture barrier has been compramised. If the line is under youre house or in the walls you may have to pay for it. But if it is the companys line it is their issue.
You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax. If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.
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