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Posted on Aug 18, 2009
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When i try to publish to the web i get an error which says " an error occured while publishing files" I am using print shop publisher pro. When i made a different project in print shop to test to see if it publishes it does.

  • 9 more comments 
  • caliaros Aug 19, 2009

    where do type in netfirms etc.? from what screen?

  • caliaros Aug 19, 2009

    When I try to login into netfirms it asks me for login info. I need help.

  • caliaros Aug 19, 2009

    If I am able to publish other document projects to the web with printshop wouldn't that mean the connections are set up properly? The problem seems to be with this one project. I can't preview it or anything. Please advise, I am not computer savy. Thanks

  • caliaros Aug 20, 2009

    A number of my files are connected to my documents.

    jpg files, pdf and word

    Also my e-mail and a bulletin board site



    I did use my scanner for a number of my graphics.



    Can you tell me what to do next?



    Thanks

  • caliaros Aug 20, 2009

    I am not sure what you mean. All I do is click on publish file to web. Should I be doing something different?

  • caliaros Aug 20, 2009

    Is there a way to find out what particular file, graphic etc. is preventing the project from being published?

  • caliaros Aug 20, 2009

    No the only message i receive when I try to publish is the one i gave you.

    How big is too big of an image or file that I copied and pasted into my project.

    Please let me know I don't feel I am getting anywhere with the solutions.

  • caliaros Aug 22, 2009

    Could you answer this?

    what does it mean specifically when it says error occured while publishing files?

    I don't know alot about computers but if i can publish another project but not this one what could it be?

    How big can a image or file be that I copy to my file?



    Please respond quickly, I am running past my deadline.

  • caliaros Aug 22, 2009

    Also I wanted to mention that it will not let me review the web site

  • caliaros Aug 23, 2009

    I COPIED THE WHOLE PROJECT AND STARTED REMOVING THINGS AND EACH TIME TRYING TO PUBLISH AND HAD NO LUCK.

  • caliaros Aug 23, 2009

    THE WEBSITE IS 47,115KB

×

6 Answers

Ginko

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  • Master 19,396 Answers
  • Posted on Aug 23, 2009
Ginko
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Things to check:

1- When you upload to Web you always have to set user and password for the ftp/Web space you are using.
If you uploaded documents into different websites, ensure that User ID and Password, and URL (www.yoursitename.com or ftp.sitename.com) are set correctly for the space you are using.

Ensure that you did not run out of space in your website. This must be verified accessing to your online provider control panel.

If one file on the server is corrupted or read only a file may not upload.
To ensure this is not the problem, do a backup of your online content, then upload the new files.

If your provider is experiencing problems , then the server may time you out. Ensure there is no server problem contacting your provider.

After checking all the above, if problem is still unsolved , then UNINSTALL and REINSTALL Print Shop Publisher. This will reset all settings. Ensure that you have taken note of all settings for your host space.

Another good way to proceed is installing and using an ftp client. That will be a more efficient and professional way of transferring files from and to your remote host.
Here a free ftp client:FileZilla - The free FTP solution
Or:CuteFTP - Official Site.

Regards.

A

Anonymous

Hi there

Trying removing some of the larger images and publish again (ensure you know how to place them back in afterwards). If it publishes without these images, the images are the cause and you can get back to me for further info.

Please do not rate this reply unless I have answered your question or your reply will not be returned to me. Thanks.

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Anonymous

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  • Master 2,185 Answers
  • Posted on Aug 21, 2009
Anonymous
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When you successfully published the new project, are you trying to publish in one location as the one with problem now? If not, check on your ftp connection as you should be using the correct access.

Also, check for file attachments i any.

Please dont hesitate to ask me of any clarifications.

Anonymous

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  • Master 2,923 Answers
  • Posted on Aug 20, 2009
Anonymous
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The error that you sent is incomplete. Are you getting “/Web/Sites/Sites.rss” as a part of the error? If yes, download the latest software (from software updates) and there was one for iWeb. It should fix the problem.

Let me know if you got a different error. Thank you!

Anonymous

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  • Master 742 Answers
  • Posted on Aug 19, 2009
Anonymous
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Make sure that you have setup your web publishing connection properly. this includes setting up your server connection and ftp if needed

  • Anonymous Aug 19, 2009

    if you think that the problem is from that particular project only, then what is the difference between that project (the one with problems) and the other test projects that can be published successfully?

    maybe file structure? please specify where the attached files are located...
    maybe too large files and slow internet connection during the time of publishing causing a TIMEOUT error?
    please check and retry...


  • Anonymous Aug 20, 2009

    ok, when you publish your project, it must be made by the publisher including the attachment though the attachments are different. this is so because the publisher will compile everything in a project file and remember the path where to pull them during upload. try to test your project for publishing then

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Mukesh Kumar

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  • Master 3,230 Answers
  • Posted on Aug 18, 2009
Mukesh Kumar
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Hi there,

If you encounter an error such as "An error occurred while processing this directive" when loading your site, we suggest that you try renaming the WordPress re-direct file called "index.shtml" file to "redirect.wp" located under the "www" directory. You may use a FTP program or Netfirms File Manager to rename the file.

To rename the index.shtml file using Netfirms File Manager, please follow these instructions:

1. Login to the Netfirms Members Control Panel at https://controlpanel.netfirms.com
2. Click Hosting
3. Click Files 
4. Click File Manager
5. Click www
6. Check off the file "index.shtml" you wish to rename (a check box appears to the left of each filename)
7. Click Move icon
8. Enter a new filename (we suggest redirect.wp)
9. Click Move

Good Luck!!

Thanks

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