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Do not recognized the device when I hook up to my pc .it say usb device not recognized.i have a sansa ,sanDisk1GB

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Unplug it and restart the computer then once loged into windowes plug it back in.

Posted on Aug 17, 2009

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1 Answer

My Sansa M250 is only 1 month old and won't recognize Music folders now when I plug it in. My PC does recognize the device but now it only shows Audible, Config and Record. Before it showed playlist,...


reset the device to factory defaults thats it....
check your usb ports are working properly in not i recommend to re instal the usb device drivers also

Jun 27, 2011 | SanDisk Sansa m250 MP3 Player

1 Answer

New computer won't recognize Sansa



Disconnect from pc, go into sansa menu to USB then press center. It's probably set to MDM. Scroll to MSC, press button. Reconnect to pc & it'll probably show up

Hope this help you

Aug 08, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Is there driver/ software for Win ME for the Sansa Clip mp3?


a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*

Jun 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

No USB mode on my sansa e260


I think this is what you are asking. Forgive me if I didn't understand the question correctly.

Switch on the mp3 player. Select "Settings", scroll to "USB Mode" and make sure that "MSC", not "MTP" is selected.

When you next plug in the USB connector, your PC should recognize the Sansa as a standard USB device.

Apr 07, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My XP system does not recognize Sandisk Sansa e260


The XP did not recognize the device because I used a after- marked USB expander board that did not provide enough power to the device. Plugging to the Motherboard - attached USB port solved the problem.

Mar 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

USB not getting recognized


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Dec 31, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa c240


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Windows not recognised


Press and hold the lower volume button and plug it in to the computer simultaneously and keep holding the minus button until a box appears where the message of usb device malfunctioned and click on it. Then follow the instructions and it should be recognized.

Jul 11, 2008 | SanDisk Sansa MP3 Player

1 Answer

My sansa isn't recognized by my pc


it might be the USB port. that happens. try it on a different port (if you have a laptop, test it out on a friend's computer)

Feb 07, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

24 Answers

Sansa e260 says connected but device not recognized


I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Dec 27, 2006 | SanDisk Sansa e260 MP3 Player

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