Western Digital Caviar WD2500BB 250 GB Hard Drive Logo
Anonymous Posted on Aug 17, 2009

Hard drive wont spin circuit board is fried how do i retrieve data off this the hard drive is a western digital out of a dell computer

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TechRx Inc http://techrxgb.com

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  • Posted on Jul 23, 2010
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I would not play around with it yourself. Even if you match the size, model etc; there is a chip called U-12 which is the ROM bios chip for the drive. That chip contains special startup and initialization information for the drive. Also, if you have defects on the G-list or P-0list you need a recovery company to write that. Sometimes, you get lucky; but, if you need to make sure it s right call an expert http://techrxgb.com usually these types of issues are resolved for $500-$700. Logical issues ... If the drive has to be opened then, you can consider it will run into the thousand area.

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What you could do is try finding the exact same drive on ebay and use the board off it to use on your hard drive, keeping in mind that what coused the problem might happen again, you might want to find a data recovery Business, but data recovery can cost between $1000 & $3000 depending on where you go. there is a place in Sydney Australia that charges $1600 too look at it and $500 for every 10 Gig recovered, I would try finding a drive the same as yours first and useing the board as it would only cost about $100 to try it.

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  • Western Digital Master 5,660 Answers
  • Posted on Aug 17, 2009
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Obtain a circuit board from another Western Digital harddrive that is the same model, and size.

Yes, I know how that sounds, as to the difficulty of this task, but it works.

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Just a suggestion;
I would buy another Western Digital WD3200AAJS, remove the circuit board, and install it in the one that needs it.

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You can try replacing the control PCB make sure that you get the exact model and firmware replacement you can get these on e-bay quite easily you will need a star drive set to remove it and an antistatic wrist strap this make be all that is required. If your motor still wont spin after this then you don't have much hope on retrieving your data you can try the fridge trick overnight in a ziplock bag then try to recover to a new HDD
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Where can I find instructions on how to install a wd1200bb as 2nd drive

When it comes to data recovery one of the most common problems Western Digital(WD) hard drives experience is burnt cuircuit board(PCB). WD drives are very vulnerable to overheating, power surges and streaks. Quite often bad power supply unit combined with power streak is usually enough to fry spindle driver chip on the electronics and make the data inaccessible. Should this occur the computer would reboot or shut down completely, you would normally notice acrid smell of smoke coming from your PC and when powered on the drive would not spin up at all and appear to be completely dead.
burnt_chip.jpgIf this is the case you can try to swap PCB from another WD drive of the same model but your chances of success are close to zero, especially on newer hard drives. The problem is that logic board on modern hard drive is adapted to the head disk assembly it was manufactured with. In our lab we use specialized software and hardware to rebuild these parameters or transfer them from fried board to make donor PCB fully compatible with damaged drive.

All Western Digital hard drives are also well-known for their firmware problems.
Firmware of the drive is not located on the logic board as most people think. Main part of firmware is stored on the platters in so-called Service Area. Service Area occupies the negative cylinders of the surface and contains a number of firmware modules. If one of the modules gets corrupted the hard drive fails to initialize correctly and stops working making the data inaccessible. In such case the drive usually spins up fine, it doesn't click but has one of the following symptoms:
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  • identifies with its factory alias(for example WDC ROM MODEL-MAMMOTH---,WDC ROM MODEL-HAWK---),
  • shows up with wrong S/N (for example WDC-ROM SN# XYZ---) or capacity,
  • identifies fine but fails to read any data or boot up operating system giving I/O device errors whenever you try to access LBA sectors.
If you attempt to boot up from such drive or read any data from it you would get "Primary Master Hard Disk Fail" or "No operating system found" or "USB Device malfunctioned" error or "S.M.A.R.T. Capable But Command Failed" or "Disk boot failure. Insert system disk and press enter", "Hard drive not recognized", "Drive Mount Failure" or some other hard drive boot error. At the moment it is not possible to fix this kind of problem at home. It is quite a complicated job and requires use of specialized expensive equipment and deep knowledge of hard drive design and data recovery technology to repair the firmware. Luckily, it is not usually necessary to open the HDD in clean room and order donor drives, so chances of successful data retrieval are close to 100%.
Another quite common symptom Western Digital drives experience is clicking/knocking/clunking/sweeping noise.
heads_ok.jpgThe drive spins up, and and the heads start clicking with a constant or intermittent sound while unsuccessfully trying to locate firmware zone: , , , . Usually this is a sign of damaged or crashed heads and it means the drive needs to be opened in a class 100 clean room environment in order to replace head stack assembly. Don't try to open the drive by yourself - you could damage the platters making your data unrecoverable.

Western Digital drives also have common problem with spindle seizure. Usually this occurs after a fall and the drive either doesn't spin up at all with a siren sound: or starts up with loud noise unable to gain enough rotational speed: . Data recovery in such case involves removing platters from the hard drive in clean room environment and putting them into matching donor. This complex and precise procedure requires a lot of experience and use of specialized hardware to maintain platters in perfect alignment.
WD laptop drives(Scorpio, UE,VE series) share some typical 2.5 inch HDD problems. One of them is heads sticktion to the platter surface.
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When the drive starts reading data from such unreadable bad sector it could start freezing, scratching and sometimes even clicking: . Usually on boot up you would get "SMART failure predicted" or some other SMART-related error. All this leads to further damage to the surface, heads and causes more data loss. Any further reading attempts would just add up to the problems and could make your data unrecoverable. In our lab we use special imaging hardware tools that are capable of reading raw sector data ignoring low level checksum check. That's usually the only way to retrieve as much files as possible from such sectors.
If you experience any of the symptoms described above with your Western Digital WD1200BB-00CAA0 please feel free to contact us to get upfront quote on data recovery from your failed drive.

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try ebay with the same model number. You can transfer the circuit boards, retrieve the data, then you have a spare backup. Otherwise you can try to identify the component and check if digikey or mouser has a replacement. Sometimes if you're lucky the component is a bias diode that is designed to burn out with reversed power. Sometimes the visible damage may not be the only damage and other parts have fried. Touch a grounded object (like the case of your computer that's plugged in) before touching the components, and retouch it frequently, or wear static dissipative wrist strap

http://www.digikey.com/

http://www.mouser.com/index.cfm?handler=home
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I just had the same problem today. I found this place.
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