Won't scan through network

Hi
Please click on the following link to resolve the issue that you're facing

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=us&lc=en&dlc=en&product=1119598&tmp_track_link=ot_search

All the best!!
Regards

Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Even HP tech could not solve the problem. One expert told me to get a Brother and throw the HP 6310 in the gargabe!

Hi

NO SCAN OPTIONS message comes when the available scan options in the computer are not detected by the destination list in the printer.
there is a simple a way get it going,
i will tell you how.

1) Open the Hp solution center software
Make sure that the right printer is selectedin the tabs.
2)goto settings
3)goto scan settings
4)goto scan to option
5)there you need to transfer the contents from the available list to the front panel destination list.
try scanning now and it should work fine.


Thanks

Just try pressing copy see what happens.
Make sure you havbe a direct connection no network involved
At which place are you reading this message at the computer or at the printer
Since you are not clear I have to ask these boggus questions

refer to hp.com then on the search box type: no scan options. there is a step by step methods there that you can perform.

Install these drivers and "controller" software from HP:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&os=2093&product=1119598&

Use thunmdrive then can scan

hi 
i just talked with hp,
They suggest i (re) install the right software version
via hp.com 
click on drivers.
type in 6310 <ENTER>
then click on the right model link
then on the right Computersystem/OS
and then you can download
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1120043&lc=en&cc=us&dlc=en&submit.y=12&submit.x=3&lang=en&cc=us