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Joan Irwin Posted on Jun 25, 2019
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I have forgotten my p/w on my eBucks card. How do I get my balnce?

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Bruce Showalter

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  • Expert 133 Answers
  • Posted on Jun 29, 2019
Bruce Showalter
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Level 2:

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MVP:

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Governor:

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Scholar:

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Joined: Mar 14, 2008
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I would look for eBucks customer support on the internet. First look for a toll-free phone number. If not that, then try to get an email address. Somehow you need to get a p/w reset.

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I cannot access my ebucks points balance

You can access your eBucks account balance by doing one of the following:
  • Online: Login to the eBucks website. ...
  • Call us on 087 320 3200.
  • SMS the word 'balance' and your ID number to 32224. Each SMS costs R1.
  • FNB's electronic channels: Register for and log onto FNB Online Banking or FNB Cellphone Banking.

eBucks FAQs

eBucks https://www.ebucks.com > web > eBucks > aboutus > FAQ

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1answer

Need your assistance, forgot my ebucks pin mumber

Hello, Frederick -

Fixya.com is a website intended for asking and answering questions on how to go about repairing things. Fixya has no affiliation with the South African eBucks program.

However, I was able to locate information which may be helpful to you. (I am answering from the USA.)
From:
https://www.ebucks.com/web/contactUsStartAction.do
(Quote)
What is my eBucks PIN?
How do I get my eBucks PIN?
Login to the eBucks website.Enter your South African ID number or eBucks card number and click on the 'SMS PIN' button. We'll SMS your PIN to the cellphone number we have on record for you. Remember: You use your PIN to login to eBucks.com and spend eBucks online or in stores with your eBucks card. Keep your eBucks PIN in a safe place and don't tell anyone what it is.
(End quote)

Best wishes.
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FNB Banking

You'll need to contact the bank, and possibly a lawyer.
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