Hi Chris-
I found this link.
https://www.stealthcam.com/wp-content/uploads/sites/2/2017/12/STC-G45NG.pdf
On page 16, it talks about factory resetting the unit. If that does not work, contact StealthCam at 1-877-269-8490.
Hope this helps.
SOURCE: passcode reset
you can do that in itunes. there should be an option like "override user password"
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