Rheem Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm Logo

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Posted on Aug 15, 2009

Rheem tankless shuts down on it's own.

I just started having the same problem with mine shutting down in mid-use or even when not in use. The unit just powers off. I turn the breaker off, wait 30 seconds and then turn it back on. Then I turn the remote thermostat back on and reset the temperature. Don't know why this started after 2 years of trouble free use.

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  • Posted on Sep 06, 2010
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Rheem tankless water heater thermostat umc 117 blinks a code of 76 2

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  • Posted on Aug 18, 2009
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Check to make sure wire is solid copper thermostat wire and not stranded

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Thermostat is set @120 then drops to 65 and starts flashing. Water get cold. What is the reason . Thanks

Rheem Paloma tankless computer? No error code? One possible cause; Crossover caused by bad single handle faucet cartridge drawing cold water into line causing shut down of tankless burner?
Copy following links for resources:
http://waterheatertimer.org/Crossover.html
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Add a comment as needed.
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Rheem RTG-66DVN shuts off 1-2 times a day

You received recommended answer posted ago.
Probably same answer today:
Don't install tankless, especially in location where there is no service technician available unless you expect to heat water by setting tankless out in sun.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Repair any brand tankless, any error code or problem, same day, yourself for $385:
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Add comment and give link to service manual that you located.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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What is the minimum GPM's for a Rheem tanklers water heater to work? I can only run the shower by itself. Also can I install an outdoor tankless Rheem in an area where it gets down to -10 degrees F ?...

Rheem makes a number of tankless models
http://www.rheem.com/products/tankless_water_heaters/

They make a tankless 95 outdoor series
http://www.rheem.com/product.aspx?id=EBA80FAA-3C0F-411D-AF83-82061C28ED1B

The 95 outdoor series spec sheet says .4 GPM minimum activation and .26 GPM flow to keep burner activated. The colder the incoming water, fewer users can take a shower at once.
http://globalimageserver.com/fetchDocument.aspx?id=ea5f0816-dfd4-4bcf-a605-79945619f5bb
The .4 GPM and .26GPM numbers are fairly typical for tankless units.
These numbers are good when the unit is new.
After a few years the number may be different because the tankless is a high-tech machine with sensors that are susceptible to particulate in the water, and susceptible to perfect-functioning of other parts in the machine.
The outdoor series spec sheet says the tankless is good to minus 30 F.
But remember that's when the unit is new.
Outdoor tankless water heaters have an electric heater that keeps water pipes inside the unit from freezing, as long as electricity is ON.
If electricity goes off, the house stays warm inside for several hours.
But a steel box located outside would get cold immediately without electric heat.
The electric heater adds standby cost to operational expense.
The tankless has a heater, but you still have to protect the incoming and outgoing pipes.
If your incoming water is very cold, the tankless heater may not be able raise the temperature fast enough to give two showers -or- even 1 shower depending on age and efficiency and capacity.
You can add a tempering tank located in naturally warm area that passively pre-heats incoming water before it enters the tankless burner.
It might be best to locate tankless inside the house >> and use direct vent through the wall for both incoming air supply and outgoing vent gas.
If incoming air is taken directly from the living space, then tankless will draw air into the house through cracks and around doors.
A lack of sufficient air, or poor air quality can cause the burner to shut down.

When buying a tankless, read the spec sheets and really ask questions about everything you don't understand.
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