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Posted on Feb 02, 2018
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Powdered Soap Dispenser

The door will not open on the powdered soap dispenser. This to me, looks like a manufacturers defect. Would love to know if other people have the same problem. The powdered soap is left in a cake in the holder as the door that opens to dispense hits against the rack and cannot open properly.

1 Answer

southside773

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  • Expert 108 Answers
  • Posted on Feb 04, 2018
southside773
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Joined: Oct 27, 2010
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The soap door doesn't open fully on that model, and usually flips fully open as you open the dishwasher door.
It relies on the top spray arm turning to 'wash' the soap out of the drawer - and that will be the problem.The spray arm isn't turning.
Check the spray arm for blocked jets at the very end - use a pin to clear them out, or replace them - check both spray arms. Make sure the spray arm rotates freely also.
Remember the dishwasher isn't a garbage disposal unit - remove food deposits from plates etc before loading the machine. Run a dishwasher cleaner through the machine now and then. Food like pasta, or fruit pips often get carried to the end of spray arms and block them.
If using a 30 min rapid wash program ONLY and dishwasher tablets, put the tab in the cutlery basket as it wont have time to dissolve fully if you put it in the dispenser.

5 Related Answers

A

Anonymous

  • Posted on Sep 24, 2008

SOURCE: asko 1403

andrewvan
I would suggest that you either have a problem with low water level therefore the top spray arm is not functioning correctly ie: water pressure in the area, inlet valve
or there is a problem with the rotation of the top spray are ie: blockage, restriction, spray arm bearings.

I hope this helps

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Anonymous

  • 1 Answer
  • Posted on Oct 12, 2008

SOURCE: Bosch #SHU9955 Integra dishwasher for

The problem was evident during short cycle (primary cycle used) and changing to regular cycle used and back to short cycle seems to have corrected problem.

Anonymous

  • 8 Answers
  • Posted on Nov 21, 2008

SOURCE: Rinsing detergent from dispenser

Use gel run a few cycles and help clear and then don't overfill w gel soap

Faye Bircheat

  • 1 Answer
  • Posted on Dec 09, 2008

SOURCE: Soap hardens in the dispenser and dishes don't come clean

Either your dishwasher is not getting the water hot enough to dissolve the powder, or you need to switch brands. Try a liquid/gel type of dishwasher detergent.
Try stopping the washer a few minutes after you start a wash cycle. Open the door -- if there is a lot of steam coming out at you, it's not the water temperature. If there is no steam, your dishwasher is not getting hot water and/or the heating coil is not working.

Anonymous

  • 43501 Answers
  • Posted on Sep 30, 2010

SOURCE: soap dispensor door opens, but powder soap mostly stays in the cup

Hi, I have an older dishwasher also and recently my wife alsocomplained about it not cleaning right... so me being the man I am tried invain to clean the things... Bought new spray arms online and installed them inminutes...now the thing works like new... However I have also found that if theheating element goes bad then that also can mess things up bad... So I wouldbuy new spray arms, and also check out the heating element to make sure it isworking... Here is a tip that will help you with the online buying...
Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial " explanation very clear. will give it a go and seehowsimple it was. thanks Ronnie " - ronnieshomes

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tip

The #6part is attached and not broken so I went to the second idea and tighten...

The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.
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Powdered soap residue (cascade) sticks in the dispenser after dishwasher has completed wash cycle. I have tried the new gel pacs and they also seem to stick to the dispenser even after the the dispenser...

The best solution is to use the compressed powder cubes, the will fall to the bottom of the dishwasher as soon as the soap cup opens. New dishwashers use so little water that they dont do a good job of getting all the phosphate free detergent out of the cup. The cubes work fine and you will have no more residue
5helpful
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Powdered dishwasher detergent stays stuck in dispenser after wash

There is a rather delicate mechanism which controls that soap door. Often this is the first part of a dishwasher to cause trouble. Instead of using the powdered detergent in the soap holder just pour the measured amount into the floor of the machine.

Once you have used up the powder, you might wish to consider a tablet which also just gets tossed.
Sep 18, 2009 • Dishwashers
0helpful
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My whirlpool dishwasher soap dispenser is apparently not opening during cleaning. I find dirty dishes and clumps of soap in the hopper. Whirlpool quiet partner II

I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


Apr 17, 2009 • Dishwashers
0helpful
1answer

Rinsing detergent from dispenser

Use gel run a few cycles and help clear and then don't overfill w gel soap
4helpful
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Dishwasher

If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.
Apr 23, 2008 • Dishwashers
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Dishwasher soap dispenser won't open during cycle

both have a wax motor on them that needs to be replaced you just remove the panel and replace the wax motor is what its called
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GE Monogram DIshwasher

Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.
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