HP Officejet 6310 won't let me use just a color cartridge

Take it out and put it back in, Unplug the printer from the power for a minute, last but not least try another cartridge. See if it prints a test page with the color. if it does then it is software related.

The Cyan print head nozzle maybe blocked.
If deep cleaning does not fix it then you need a new print head.
The cost of a new print head is expensive and it maybe better to get a new printer.

Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

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04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

Yup, as odd as it may seem for all color printers even if you're only doing black you still need to have color cartridges in the unit for it to reach a ready state and print.

Hi,
Lift the whole of the scanner section and you can get at the twin ink cartridges. The two Vivera ink cartridges, one for black and the other tri-colour, clip into their carriers and apart from loading paper, that's the only physical installation required. No, for color cartridge 344 and black 339 cartridge.

hello, some of the time the color ink cartridge can cause the problem, especially if its a refilled ink, but at same time, i do know some of the new inks right out of the box will fail. so try with a new color cartridge first.

try cleaning the contacts of the cartridges

Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

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04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

Yes. Never refill or buy refilled ink carts.

The 6310 takes a #95 tri-color cartridge. #901 is for Officejet 4500 and 4600 series printers.