Without any previously weird behavior, my Jura Imprezza E9 stopped grinding beans for coffee. It comes on and rinses fine. But then the Fill Beans message appears, whether or not I have beans in the container. When I press a button for coffee, the grinder runs its normal cycle (I can hear it) and I see beans 'hop around' in the container but they are not pulled down into the grinder like normal. The machine then spits a small amount of hot water and returns to the Fill Beans message. I've tried removing all beans see if any were stuck -- but I cannot see into the grinder to be certain. I've run the clean cycle with the cleaning tablet -- no difference (I'd cleaned it one month ago).
Thanks,
- David
I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.
Testimonial: "Grinder is turning but old bean oil is clogging it. Stirring beans on next brewing after drying the grinder was also customer services recommendation"
I think the sensor may have blown in this unit or at least be dirty so does not know when beans are in there.
Put one bean instead of 43 and see what happens see if that bean at least passes through. that shoulkd determine if the grinders are not jammed because of a bearing problem Nylon bearings in this model i think and they can get hot and fuse to the grinders.
They brag about their support and testimonials so put them to the test from this link.http://www.capresso.com/about-us.shtml
JURA SEA (PTE.) LTD
25 International Business Park
German Center #01-07/10
Singapore 609916
Tel.: +65 6562 8845
Fax: +65 6562 8854
Opening hours: Monday to Friday 09:00 to 17:30
Testimonial: "Customer service got back to me a day later and told me to remove all beans and let the grinder dry for 1 day. If that fails, it may be the bearings.."
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