I can not copy pictures to a memorex 16x/4.7gb/120 min dvd using my dell phillips dvd+rw dvd8801 device. The message I get is "windows encountered a problem when trying to copy this folder" My desktop is a dell demension e510 with XP. I can copy to cd using this drive.

You can solve this problem by updating your driver firmware, dell even recommends it. i have posted a link to the appropriate dell page with the new firmware below. you may also have to restart your computer and/or re-install windows media player for this fix, but update the firmware first. I hope i was helpful.

http://support.us.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R144661&formatcnt=1&libid=0&fileid=192787

Hi,

Did you install the right drivers for the drive? It happened to me in the past where my DVD burner would only burns regular CDR's.

Hello franchusyl
If possible , test it on another computer . If it does not work , it's defective and you will have to replace it if out of warranty .
Best regards ,
fanaudi .

Check the manufacturer's web-site:

http://support.dell.com

for the latest 'firmware" (software that runs inside the DVD-burner) for the DVD-burner. The newest firmware should recognize more & newer media.

I have the same machine and I've used Memorex DVD-RW 2X/4.7gb/120min dvd's for a long time. The newer ones at Officemax are 4x, 8x, 16x and 52x they won't work. I think they have to be 2x only!!!

STILL NO ANSWER, WHERE ARE THE EXPERTS HIDING?

Just look it up on the dell website. They have all drivers for free

For thing like DVD burner drives, Windows XP/Vista offer universal support, meaning that it won't matter that you own a Dell computer, you can buy any DVD drive and it will work.

I recommed the following for $51. It also comes with software to support burning DVDs, just in case your current software does not offer this feature.
http://www.newegg.com/Product/Product.aspx?Item=N82E16827106248

when i try to copy and paste file to DVD, through windows, a message appear says"windows encountered a problem when trying to copy this file." i dont know why, could someone help?
i'm upset now. :(

its telling you that the dvd are not being closed, do you wait until the computer tells you its finished before you eject the disk, most lite on dvd's will eject themselves when done.