Mute my voice

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Some cell phones don't mute, but a *6 will mute your phone to the conference call center, and #6 will unmute if you wish to say something. This will not mute your phone, so when you hang up...you're always good to go to make calls. It only mutes a phone (any phone) to the server conducting the conference.

WHEN you are in conference ..
go to options(that is press left soft key)..dont worry the call will be continued..
then,it displays a list of options,press down until you see mute,click mute and the calls will be muted...

You have to add a flag in the sys.cfg

Go to edit system.cfg-general
on the right hand side choose ADD-Item
Add flag - ALLOW_VIDEO_MUTE=YES

sounds as if you will need your vendor to program your phone and others that need be to have Handsfree/mute capabilities.. i assume since you can not mute then you can not place your phone on Handsfree either.

The button for handsfree is the same button for Mute.
So when you are on the handsfree call, press the handsfree button again and the call is muted on your side.

To talk again, press the handsfree button to un-mute the call, then press it again to mute your call.

To hang up press the orange RLS button.

sounds strange, it lookslike a main board problem, considering that u have been using similar unit before.there is not much that u can do from the menu options.u will have to refer ur vendor for rpairs

While the call is active, push the left button for options and scroll to mute.

when you are on a call, you should see the word mute on the bottom left or right of the screen, press the button below the word mute to mute and again to unmute

to mute while you are on a conference call, the has to be on speaker then push the mic buttonto turn it off.