USB recognizes it, but not the OS. I get no drive letter.
Hello, nkhamo
Now, when you say USB recognizes it, do you mean you see the drivers being installed? Because if you are the OS is recognizing something has been plugged in.
Sometimes updating the USB Drivers will be needed. Do that by visiting the maker of your computer and search for Drivers and Updates on their Web Site, look for 2.0 USB drivers class, download that package to your desktop. The driver might be in the form of a Zip FIle. In that case, unzip the files using standard WinZip program or use software provided by computer, to a folder called cab. The driver program might show preference were it wants to unzip to. If so, let it do its thing. Then afterwards find the folder (cab or other folder) run USB driver by clicking install exe file. Note that all periperials need to be unconnected from all USB ports ( the port the laser printer connects to the computer at ) before updating USB drivers. So check cables for solid reconnection after installing drivers.
Its important to recognize the os you have. You'll find that information by clicking on Start Menu > Settings > Control Panel > System.
After doing this update, reconnecting the hard drive via USB Port.
Good luck, jasahasch
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