Computer doesn't recognise device

You're computer should show you're device as a removable disk, just copy and paste songs from you're computer onto it.

Hi there and welcome at Fixya, the support team (lfete)

Try to look on this site (iriver home page), I think you need this software to view/transfer the files :O):
http://www.iriver.com.au/iriver/index.cfm?pageID=10001

or try to contact the support team here from iRiver :
http://www.iriver.com.au/iriver/index.cfm?pageID=10004

Hope it helps
IF NOT then try to return here

Have a nice time over there

Please rate my answer

Try Wondershare DVD Ripper Platinum, the problem due to the codec of your ripping program.

driver is need.search in net

I am have the the same problem but when it freezes u lock it then reset it says hold the turns off

Hi,

http://portablemedia.manualsonline.com/manuals/mfg/iriver/iriver_mp3_player_product_list.html

Check the manual for more details.
Thanks

Fame !

Try to official site and see if they can help-

http://www.iriverinc.com/support/

if you turn the e100 on, make sure the computer registers that it is connected, and you should see somthing on the screen of the e100 that shows it is connected and charging. It should charge both on and off, and it will charge if the computer is in 'sleep' mode but will not charge if the computer is off

That might be a blessing in disguise. I have never liked the non-MSD option, but I tolerate it. You should be able to transfer and view files with the computer recognizing it as an MSD device. If you insist on changing it, use the iRiver plus 3 software from iRiver's website to update the firmware on the player, and your computer will no longer treat it as a Mass Storage Device - don't say I didn't warn you.

-Tha Mp3 Doctor

umm.. this is what i did to solve this problem. i hooked it in the back usb port then put the iriver disk in then went to start control panel printers and other hardware the on the left side add hardware the i found it on the list and instaled after that you have to use windows meda player to add music and it works just fine .