Printer is connected but does not print

Hi
Thanks for using FixYa. Please check the following things first---
· The printer cover is closed and the rear access door or optional duplexer is attached.
· The printer is connected to the power source and turned on.
· The cable connections are secure and the cartridges are correctly installed.
· The paper or other media is correctly loaded in the in tray.
Now check the printer cable connection: If the printer cable is attached to a USB hub, a printing conflict might exist. Use one of the following methods to resolve the conflict:
· Attach the printer USB cable directly to your computer.
· When printing, do not use other USB devices that are attached to the hub.
Now verify if the printer is connected to the correct USB port: If the computer is configured to use both the back and front USB ports on the printer, then you might be printing to the wrong port. The computer has two versions of the printer driver: one for the front USB port and one for the back USB port. If you are connected to the back USB port, but select the printer driver that is associated with the front USB port, the printer will not print. In the application that you are printing from, click File and then click Print. The Print dialog box opens. The Print dialog box displays two versions of the printer driver. Select the version that is associated with the port to which you are printing. The issue will be resolved.

Please do rate the solution and revert for further assistance.


Thanks
Rylee