Ringer/ Voicemail Bounceback

Voicemail is a service of your telephone company. If your calls are going to voicemail, check the settings following the directions for the service. If the answering system is getting the calls, then check if the KX-TGM420 handset(s) and base are set to a ringer volume of 0. You can change this from either the base or a handset by pressing the + button while the phone is ringing. Otherwise, when the phone system is in standby (no calls in or out), press # 1 6 0 on a handset or * # 1 6 0 on the base. Then set the ringer volume on the handset (0-6) or base (0-10). This is the equivalent of pressing menu and navigating through the menu (Menu > Settings > Ringer Adjustment > Ringer Volume (Incoming)). You can also turn off the ringer by pressing and holding 0 on the handset and Ringer Off on the base. See pages 33 and 44 of the manual, link below.

I hope this helps. The manual is available here: https://help.panasonic.ca/viewing/ALL/KX-TGM420/OI/TGM420_PNQX7794YA/TGM420_PNQX7794YA.pdf .

Cindy Wells

According to iPhone faq.org: " How can set the number of rings on my iPhone before voicemail picks up?
You can set the iPhone to wait longer or shorter than the default 20 seconds before it goes to voicemail when receiving an incoming call. This will result in a different number of rings before the voice messaging system picks up the line and plays your outgoing message. To change the amount of time the iPhone will ring follow these steps:
1. Open the phone app and dial *#61# on the Keypad. Press the Call button.
2. Locate this text on the screen: "Setting Interrogation Succeeded, Voice Call Forwarding, When Unanswered, Forwards to +" and record the 11-digit number after the + symbol.
3. Touch the Dismiss button. Now enter this code on the Keypad: *61*+ followed by the 11-digit Forwards to number recorded in step 2, followed by *11 and *ringtime#. Ringtime is the number of seconds you want your iPhone to ring before voicemail picks up. Your finished code should look something like this:
*61*+18555513466*11*30#
In the example above the ring time is set to 30 seconds. Press the Call button.
4. You should receive the message: Setting Activation Succeeded. Press Dismiss and next time you receive a call it will ring for the new amount of time before going to voicemail."
According to Apple Tool Box.com: "having this problem, please try the followings:

• Make sure that iPhone's Ring/Silent switch is OFF meaning ringer is ON. A bell will flash briefly on the screen when you turn on the ringer.
• Make sure that the Do Not Disturb setting is not silencing calls (Settings > Do Not Disturb).
• Make sure that Airplane Mode is OFF (Settings > Airplane Mode).
• Make sure that your carrier software is up to date (Settings > General > About)."
  
  AccorA

Turning off voicemail is usually done by the voicemail administrator, they can reset passwords and add or delete a mailbox on an extension. The number of rings before going to voicemail is usually system wide, and that program is changed by whoever programs your phone system.

Remove the battery and allow the set to phone to reset. Now check for the ringer setting at teh back of the base phone to be set to the maximum rings, there can be three settings.
Some times this is also set on the menu.
Connect and test the timing to confirm

Change( disable ) voicemail setting .

sound like its on divert go into settings and cancel it

that setting is in the ringer profile section... you have to set it for each profile ....

Go to
SETTINGS
AUDIO
(ringer profile) DETAIL [change]
VOICEMAIL [change] select the sound/ringer

You must do this for EACH profile setting if you use a different profile

go into menu the look for sounds and ringer tones .then u should be able to listen to the different kinds then pick one u like .then u save it!!!

Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here
http://guides.idacomusa.com/

Does the phone actually ring 3 times. I was having the same problem I was informed that it was not even going to my phone. When I had this same problem T_Mobile could not fix the problem using the 3 g network. If you shut off the 3g feature your problem will go away