At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I advice you try get a similar charger to charge your phone, if the similar charges your phone, it means your charger is bad and will need to get another charger or the phone.
But if it did not charge and you still get the same message, it means the charging port on your phone is the problem, the charging port on your phone is bad and can not read the charger, so you will need to replace or change the charging port on your phone. Doing thi will solve the problem on your phone.
Sometimes a bad charger can send a high voltage charge to the phone and fry the charging port on the phone. That is why a lot of the car chargers today have a fuse on them now. So that it will blow the fuse on the charger, instead of frying your phone's charger spot.
The "unauthorized charger" message is hence telling you that the power
output of your charger is significantly lower than a Motorola charger
would provide. It may or may not still charge the phone, you'll have
to try it to see. If it does charge the phone it will take longer to
do so than a higher power charger would.
u have to turn off ur phone and then put the charger on..thts another way to fix it ..it can be any charger..u have to turn off ur phone then put the charger on
you can try to clean the charger port (but first make sure its not bent, or broken - the pins are really tiny and hard to see, so make sure)
But try cleaning the charge port on the phone and the charger with denatured (rubbing) alcohol, and a toothbrush -
Just make sure not to plug it in when you do this!
and clean both the charger and phone, make sure neither are bent
lastly, try a new charger!
NGK
I'm not sure what the problem is with your phone, but this happened to me with another Motorola phone and it turned out to be a battery problem. You can try another charger, which might work for some time before you get the same result, but I believe you will need to replace the battery. You can try calling Motorola and checking to see if they will give you a discount on another battery. I've had several Motorola phones give me this same message and most of the time it was only infrequently and resetting the phone and reinserting the charger worked, but if it persists, try the battery.
unfortunately the phone needs to be reflash but this will delete all information on the phone.
So take the phone to a mobile service center and have that done.
×